Overview

Frontdoor is a company that's obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as ProConnect, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves 2.2 million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ an estimated 60,000 technicians. The company's customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With 50 years of home services experience, the company responds to over four million service requests annually. For details, visit frontdoorhome.com.

Responsibilities

• Help Investigate incidents and respond to endpoint, network, and cloud security incidents in a multicloud environment.
• Review, identify, and perform a risk analysis, and respond to security alerts and notifications in cloud native tools and 3rd party tools.
• Participate in the review and analysis of flow and event logs as well as help automate actions and alerts.
• Participate in projects as directed by the Director of InfoSec or CISO.
• Learn to develop content to improve detective capabilities in Security Information and Event Management (SIEM) tool.
• Help Create playbooks and checklists for knowledge sharing or produce reports of findings and incident summary and postmortem
• Learn to perform detection, identification, and reporting of possible network intrusions, anomalous activities, and misuse activities.
• Participate in the reviews and analysis of proxy logs, Microsoft Windows and Active Directory logs, AWS, Azure, and GCP logs to identify, contain and eradicate malicious code and ensure recovery from incidents.
• Learn to perform comprehensive threat analysis across all critical assets in both the cloud and corporate infrastructure. Create action plans and identify controls that lower the impact and likelihood of threats.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Statistics, or similar field. Candidates with commensurate experience without a formal degree are encouraged
• 3-5 years of general experience in hands on cloud environments
• Ability to gain experience performing data collection, incident response, forensics, and postmortem reports in both cloud and corporate environments.
• Preferred (but not required) Security certifications including - CISA, CIPT, CDPSE
• Entry level skills with scripting languages (Python, shell scripting, PowerShell, JavaScript, etc.)
• A strong willingness to learn, be mentored and coached.
• Continuing education or advanced studies once employed as a part of career development and growth

Technology & Systems (Familiarty, expertise not required)

• GCP preferred, or AWS and Azure cloud infrastructures
• Docker, Kubernetes, OPA, Styra
• Elastic Search, Splunk, OpsGenie
• Zscaler, Sailpoint, OKTA
• Git

Programming / Scripting (Familiarty, expertise not required)

• Golang (preferable), Python, Bash, C++, Java

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Job Locations US-TN-Memphis | US-TX-Austin | US-AL-Montgomery | US-UT-Salt Lake City | US-AZ-Phoenix | US-MD-Anapolis | US-GA-Atlanta | US-MA-Boston | US

ID 2022-2585

Category Engineering

Type Full Time

Company AHS American Home Shield Corp