Cloud Operations Architect at 2nd Watch (Remote)

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Company Description

Why 2nd Watch

2nd Watch is in growth mode, and we are looking for outcome driven, focused team members who want to win and have fun doing it! We are looking for the most technically forward-thinking, cloud-passionate employees in the world, and strive daily to align our core values with those that we hire. 

2nd Watch has a unique company culture and working environment that live and breathe success and promote pushing the envelope every day in your respective role at the company. This is what drives our teams – a perpetual thirst for knowledge, and a desire to work with the best people and take on big challenges together. Getting our attention takes creativity, integrity, a desire to improve yourself and your co-workers each day, and a track record of caring about who you are affecting, both positively and negatively, while you are getting the right stuff done.

About 2nd Watch

As a cloud native company, 2nd Watch has walked alongside our clients for over a decade helping them migrate to the cloud, accelerate application development, and deliver on their company’s strategic goals through the blend of technology and innovation that is at our core. Our services deliver cloud native capabilities through strategic consulting, modernization services, and specialized technology practices focused on maximizing the value of public cloud through:

· Business Transformation

· Cloud Advisory

· Datacenter Migration, Infrastructure & Architecture

· Application Modernization

· Optimization

· Data and Analytics Advisory

· Data Management

· Analytics

· Data Science

· Compliance, Security & Business Continuity

· DevOps

· Managed Cloud Services

Job Description

Position Title :

Cloud Operations Architect

2ndWatch is looking for a savvy technical architect to join our Cloud Operations team focusing on building and evolving client workloads and infrastructure in the public cloud. You will consult with the client on proactive engineering tasks as well as with internal stakeholders, helping to build and

architect new solutions, document client environment details, provide workload-specific documentation and offer on-call operational guidance. This is a pro-active role with a client focus and assignment. You will be responsible for identifying and negotiating cloud infrastructure improvements, defining requirements, implementation and testing, and training and hand-off. You will also be responsible for executing cost optimization processes.

What You Will Be Doing:

· Professional technical interactions with clients on a regular cadence.

· Improve existing client cloud infrastructure towards well-architected frameworks with an enterprise focus.

· Remediate existing architectural defects that lead to Operations support tickets and inefficiencies.

· Improve impedance match between client infrastructure and 2W Managed Cloud Operations services

· Support customers internationally, 24x7. On-call requirements are a function of workload documentation completeness and resiliency.

- Documentation of client infrastructure to simplify Operations management of workloads.

- Support escalations, ticket retrospectives and remediation, and training/certification of Operations engineers

· Consult internally periodically on the design and operationalization of new 2W products and services.


What You Need for this Position

· A strong sense of ownership, initiatives, and ability to accept and mitigate risk.

· Excellent verbal and written communication skills with a wide range of audiences including business and technical stakeholders.

· Expert knowledge/experience in:

· Public Clouds and cloud technologies such as Amazon AWS

· Multi-platform experience with both Windows & Linux

· Web Services & APIs

· Design, development, implementation, and operational support of mission critical solutions in large scale environments.

· Load balancing

· Solid understanding of technologies including:

· Networking – TCP/IP, VPN, Layer 3 Routing

· Applications/Platforms – Understanding of common application stacks (Tomcat, LAMP)

· Configuration Management – Chef, Ansible, or Puppet – Familiarity with at least one

· Virtualization – Vmware, Xen, and/or VirtualBox/Vagrant. AWS experience a must.

· Databases – Familiarity with common database platforms: MySQL and/or PostgreSQL - Aurora, Microsoft SQL, or Oracle is a plus

· DNS and other common network protocols

· Version Control Systems: BitBucket/git, github, or equivalent

· Continuous Integration/Deployment - Experience with Jenkins/CodeBuild a plus

• Business Productivity Tools: O365, Confluence, JIRA, Slack

• Software Experience: Alert Logic, New Relic, Trend Micro are a plus

· Nice to have: Experience with Terraform and CloudFormation

Experience Required

· 10 or more years of professional IT experience in large scale environments with hands on experience in multiple technologies wearing multiple hats

· At least 2-4 years of relevant experience as an Architect, preferably focused on cloud technologies

Education Required

· Degree in Computer Science, Engineering, or similar technical area or the equivalent experience.

· AWS Solutions Architect Associate certification or better

Additional Information

Benefits and Perks of working at 2nd Watch

Beyond an amazing, collaborative work environment, great people and inspiring, innovative work, we have some great benefits and perks:

Competitive salaries and all employees are bonus eligible

  • 401(k) with company stock plans to all employees
  • 100% paid medical, dental and vision coverage for all employees and up to 90% paid for family, along with other wellness and disability plans
  • No limit / regulation on Paid Time Off – We let you manage yourself.

All your information will be kept confidential according to EEO guidelines.

2nd Watch is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. 2nd Watch does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Google CloudFrameworks
    • AWSFrameworks
    • dbtFrameworks
    • Power BIFrameworks
    • TableauFrameworks
    • AlationFrameworks
    • AloomaFrameworks
    • AttunityFrameworks
    • DatabricksFrameworks
    • DataikuFrameworks
    • FivetranFrameworks
    • GCPFrameworks
    • HVRFrameworks
    • InformaticaFrameworks
    • LookerFrameworks
    • MatillionFrameworks
    • PaxataFrameworks
    • QlikFrameworks
    • RiversandFrameworks
    • SSISFrameworks
    • TalendFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • TeradataDatabases
    • Amazon RedshiftDatabases
    • AzureDatabases
    • Google BigQueryDatabases
    • TableauAnalytics
    • ConfluenceManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Monday.comManagement
    • HootsuiteCMS
    • WordpressCMS
    • HubSpotCRM
    • CopperCRM
    • MailChimpEmail

An Insider's view of 2nd Watch

How would you describe the company’s work-life balance?

Work/life balance is simple at Aptitive. Do what it takes to get the job done and do what you need to keep yourself happy and healthy. Work schedules allow the team the flexibility to do their work without sacrificing friends, family, or the things they love.


Marketing Content and Campaign Manager

What kinds of technical challenges do you and your team face?

We work full end-to-end data solutions; everything from ingestion to advanced analytics! Great atmosphere for building your technical chops.


Principal Consultant

What makes someone successful on your team?

The successful team members are generous with providing help and are genuine in their interactions and providing feedback. We celebrate each other's successes, large and small, and are always there to pull each other up when needed.


Managing Consultant and Analytics Practice Lead

What is your vision for the company?

We founded this company based on the idea that people are our greatest asset. You want talent? These people are incredibly smart, but they are also nice to work with and a ton of fun. That kind of talent is hard to find.



What are some things you learned at the company?

I've strengthened my skills in data warehousing and analytics. I've also learned how to work in smaller teams and balance internal work with my client facing work.


Senior Consultant

What are 2nd Watch Perks + Benefits

2nd Watch Benefits Overview

We bring you a career in technology consulting without the typical life trade-offs found in the industry.

Volunteer in local community
Pre-Covid, we had quarterly volunteer events at Inspiration Corporation, hosting tech workshops. We also do other volunteer events throughout the year with organizations that our employees support.
Partners with Nonprofits
We have worked with organizations like Ruff Luck Dog Rescue, Inspiration Corporation, Blessings in a Backpack, The Greater Chicago Food Depository, and others to raise money for their causes.
Friends outside of work
Eat lunch together
Intracompany committees
Aptitive has a culture committee that helps plan events like company happy hours, +1 events, and other fun activities throughout the year.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Aptitive offers FSA's for Dependent Care and Medical.
Disability Insurance
Dental Benefits
Our dental plan covers 100% of premiums.
Vision Benefits
Our vision benefits plan covers 100% of premiums.
Health Insurance Benefits
Our health insurance policy covers 100% of premiums.
Life Insurance
Aptitive offers a Life Insurance policy at no cost to our employees.
Wellness Programs
Our "Apt-fitive" group plans fun wellness challenges and quarterly fitness outings.
Onsite Gym
Team workouts
Aptitive's team fitness initiatives include sponsored race teams.
Retirement & Stock Options Benefits
Aptitive offers a Roth 401(k) option as well as a traditional 401(k) option for all employees.
401(K) Matching
Aptitive provides employees with a 401(k) matching plan. We match 100% of contributions up to 4% of an employee's annual gross pay. 401(k) matches are vested on day one.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
We offer a Dependent Care FSA to help with the cost of child care.
Generous Parental Leave
Flexible Work Schedule
Aptitive provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Eligible employees get 20 days of paid sabbatical after their first five years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Aptitive hosts quarterly company outings with your significant other or a +1. Examples: rock climbing, brewery tour, Topgolf, cooking class, baseball game, etc.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted once per month.
Professional Development Benefits
Job Training & Conferences
Aptitive offers employees professional development opportunities and provides a $3,000 annual stipend for training and continuous learning.
Tuition Reimbursement
Tuition reimbursement is included in our annual training stipend.
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 mentoring for all employees.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
We cover 100% of expenses toward certifications in our industry.

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