Cloud Engineer, Software Development and Engineering (Philadelphia, PA)

| Philadelphia, PA
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Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary
Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Comcast shapes the future at the intersection of media and technology. Comcast provides a one-of-a-kind entertainment platform (X1), High Speed Data platform, and Internet of Things services (Connected & Smart Home). We create world-class experiences that people love and trust and drive innovation that builds value. We bring millions TV and entertainment, sports and news, communications and home management, theme parks, home security, Voice, and high-speed Internet access.

Comcast's DevX organization is seeking a Cloud Engineer, Software Development & Engineering to join our Application Tools and Platforms team. This group is responsible for developing tools and platforms that are used by engineering teams across CXT to enhance customer experiences of our xFi (broadband) , Entertainment , AI and Xfinity Home Security product offerings. We are a team of Devops engineers that have a mix of responsibilities to create tools and platform services on one hand and on the other hand provide 24/7 support for the services we develop.

Examples of the initiatives supported include developing an experimentation platform that facilitates feature flagging for applications and services. We've developed a multiplatform API Gateway & Service Mesh to create a consistent platform for modern application communication and networking, L7 traffic management and service-to-service encryption. We have built an automated application test framework for E2E feature testing. Our team has managed an observability platform that provides visibility into system and application metrics and tracing. We have developed a log and events platform for all client and backend applications. In addition, we have supported cost optimization of services running in public/private cloud environments.

Job Description

Core Responsibilities
  • Partner with technical leads on each of the platforms to understand the feature requirements and deliver the features
  • Perform Code reviews, work with technical resources and assist with building proof-of-concept systems or conducting exploratory experiments with modern technology.
  • Promote the platforms we develop by collaborating with engineers on other teams and providing first class onboarding experience
  • Support with documenting processes and handling the documentation for the platforms
  • Regular, consistent and punctual attendance.
  • Other duties and responsibilities as assigned.

  • 3-5 years of experience in software development
  • Broad technical proficiency, with exposure to Agile (Scrum) project methodology and practices
  • Ability to lead rapidly shifting priorities and dependencies
  • Hands-on technical experience in Linux environments
  • Ability and readiness to quickly learn new technologies.
  • Take high-level design decisions from the team and turn them into a reality that solves customer issues
  • Ability to collaborate in a team environment and partner with cross-functional teams
  • Excellent communication skills and ability to effectively articulate technology concepts to both business and technical audiences
  • Proven track record in quickly understanding business requirements, and proposing reference architectures, and possible technology solutions. Must be capable of presenting options and weighing implementation

Technical Competencies:
  • Proven scripting & development language (e.g., bash, Go, Python, etc.)
  • Experience with automation software using Ansible, HashiCorp stack, and Python
  • Experience with monitoring systems (e.g. Grafana/InfluxDB, Nagios, Datadog, CloudWatch, New Relic, etc.)
  • Experience building tools for automation (building, testing, releasing, monitoring, and alarming)
  • Experience with IaaS and PaaS providers such as AWS, OpenStack, VMWare, etc.
  • Proficient in Linux command Line, System Administration and good hands-on installing software on Linux platforms
  • Understanding of container technologies like Docker, Fargate, ECS, or Kubernetes. Hands-on experience with building and running containers on one of these platforms is a plus
  • Some networking knowledge (OSI network layers, TCP/IP, Firewalls, traffic shaping, and load balancing)
  • Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse, etc.
  • Experience with deploying and operating infrastructure running microservices-based platforms

Employees at all levels are expected to:
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Lead the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new insights.
  • Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors, and our communities.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience
5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
More Information on Comcast
Comcast operates in the Digital Media industry. The company is located in Philadelphia, PA, New York, NY, Universal Parks & Resorts, FL, Miami, FL, Universal City, CA and Sunnyvale, CA. Comcast was founded in 1963. It has 68848 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 329 open jobs at Comcast, click here.
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