Cloud Engineer - Site Reliability Engineering at FIS

| Phoenix – Mesa – Scottsdale, AZ
Sorry, this job was removed at 6:49 p.m. (CST) on Tuesday, December 7, 2021
Find out who's hiring in Phoenix, AZ.
See all Developer + Engineer jobs in Phoenix, AZ
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Job Description
Who Are We:
FIS connects consumers to their money through leading-edge payments solutions. We're the development engine of FIS: the largest,Fortune 500, Fintech company in the world. Our solution is branded by our customers- banks and retailers- so you might not have heard of us. But, if you've used a mobile banking app, interacted with an ATM, or used a debit card to complete a financial transaction, you're most likely using FIS software. Our product is one that touches the average consumer on a regular basis, and makes the financial world go 'round. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company, ranked 392 on the Fortune 500 list and is a member of Standard & Poor's 500® Index. Named a 2016 "World's Most Admired Company" by Fortune Magazine.
About the Team:
FIS is looking for a Site Reliability Engineer to help join a new SRE function within giving you the chance to shape best practices as we migrate our core acquiring platform to a cloud based micro-services architecture.
Operating IST/Switch Online Payments transactions processing for one of the world's largest payment processors requires diligence and experience designing and running highly available, highly scalable systems in production.
What you will be doing:
  • You will join our engineering team and work with other key technical teams on the design, architecture and operability of our applications and take a lead in the development of world class monitoring and automation solutions.
  • You will work with engineering teams based around the globe to design, deploy, maintain FIS services, troubleshoot software and infrastructure issues, consult and innovate on core platform design and architecture, and help coordinate incident response.
  • Monitor, troubleshoot, and remediate platform issues and alerts.
  • Engage with engineering team on-calls, helping to debug, improve, and optimize critical backend services.
  • Help shape and build our next gen operations and deployment infrastructure.
  • Advocate for and apply best practices when it comes to availability, scalability, operational excellence and efficiency.
  • Ruthlessly automate, improve and evolve our systems.

What you bring:
  • Proven experience operating large scale critical software systems in production.
  • Excellent Linux system administration skills.
  • Experience using Cloud services such as Microsoft Azure Service or AWS
  • Significant experience in infrastructure automation and configuration management using Terraform, CloudFormation, Puppet, etc.
  • Senior level experience with container-based platforms such as Docker, Kubernetes or OpenShift (EKS preferred)
  • Experience with monitoring best practices and tooling such as ELK, Splunk, Grafana, Graphite, InfluxDB, Prometheus, Datadog, AppDynamics, Dynatrace etc.
  • Programming or scripting with Bash, Python, or similar languages.
  • Good understanding of SRE practices especially within a pipeline-based application architecture.
  • Experience building CI/CD pipelines using Atlassian Jira/Confluence, Git/Gerrit, GitHub, Nexus, Ansible, Jenkins
  • Track record of designing systems for High Availability, Scalability and Disaster Recovery
  • Experience supporting live services and managing service outages
  • Application Performance Monitoring and Root Cause Analysis
  • Strong communication and organization skills to work with our international teams.
  • Added bonus if you have:
  • Experience working within the financial services/payments industry
  • Experienced Kubernetes Administrator (CKA preferred or willing to be certified)
  • Production-scale cluster administration of Kafka, Apache Spark or similar.
  • Infrastructure and networking experience.
  • Kubernetes monitoring and tooling eg Prometheus, Helm, Istio.

What we offer you
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • A competitive salary and benefits
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • A work environment built on collaboration, flexibility and respect
  • Varied and challenging work to help you grow your technical skillset
.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

An Insider's view of FIS

What's something quirky about your company?

We love to dance at company parties and picnics.

We love to give "High 5s" and shout-outs for people that go above and beyond and "rock!"

Wendy Graham

Training and Careeer Development

What projects are you most excited about?

I'm excited to launch our 2019 Rewards of Better Business Banker referral campaign. We'll combine the successes of our 2018 campaign with new incentives for 2019, to grow the volume of qualified referral submissions from banks. Our goal is a culture of support for account executives and bankers with easy access to tools and impactful conversations.

Diana Quetti

Channel Demand Marketing Analyst, FInancial Solutions

What is your vision for the company?

We’re passionate about being the partner for connected commerce for businesses around the world and we’re creating a company culture where colleagues grow and thrive, while having fun along the way. Our teams collaborate to seamlessly serve our global customers and each colleague plays a critical role as we proudly advance the ways the world pays.

Kelly Beatty

Senior Leader, Strategic Program Management

What are FIS Perks + Benefits

FIS Benefits Overview

Taking care of our colleagues means that our customers, company, and communities are well taken care of, too. That’s why we’re always looking for attractive benefit offerings to support our colleagues and their families. In addition to competitive medical/dental/vision plans, life insurance and disability coverage to take care of basic needs, there’s also opportunities to participate in a stock purchase plan, have 401(k) deferrals matched, receive HSA seed money, earn wellness incentives, and even have your charitable contributions matched – just to name a few.

Culture
Volunteer in local community
Some favorite local causes include Brent's Place, The Ronald McDonald House, The United Way, The Food Bank of the Rockies and Habitat for Humanity.
Partners with Nonprofits
The FIS Foundation provides more than one million dollars in grants to over 125 organizations throughout the US in: Children’s Services, Community Development, Environment & Health/Human Services.
Friends outside of work
Eat lunch together
Intracompany committees
We have Inclusion Networks which connect colleagues around gender, race/ethnicity, disability, LGBTQ+ identity, early career professionals, veteran status, and working families, to name a few!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
A pillar of the FIS Inclusion & Diversity program, Inclusion Networks function to connect, educate and support the development of their members and promote the company’s overall goals and values.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Employees are eligible to contribute 1-40% of their annual salary on a pre-tax basis.
401(K) Matching
The company match is $.50 per $1.00 up to the first 6% of the employee contribution.
Employee Stock Purchase Plan
Employees can contribute 3-15% of their base salary & commissions to "purchase FIS stock." FIS matches 25% of contributions on a quarterly basis, one year after contributions are made.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Our generous PTO plan allows colleagues to enjoy time away from work and promotes a healthy life balance. PTO can also be used for illness days and unexpected emergencies.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
More Jobs at FIS208 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Content
Design + UX
new
Jacksonville, FL
Data + Analytics
new
Brown Deer
Product
new
Brown Deer
Developer
new
Phoenix – Mesa – Scottsdale, AZ
Project Mgmt
new
Houston, TX
Data + Analytics
new
Houston, TX
Product
new
Houston, TX
Product
new
Houston, TX
Product
new
Jacksonville, FL
Sales
new
Richmond, VA
Sales
new
Richmond, VA
Sales
new
Richmond, VA
Finance
new
Atlanta, GA
Sales
new
Remote
Sales
new
Dallas-Fort Worth, TX
Project Mgmt
new
Dallas-Fort Worth, TX
Operations
new
Dallas-Fort Worth, TX
Sales
new
Dallas-Fort Worth, TX
Sales
new
East Bay
Data + Analytics
new
Cincinnati, OH
Sales
new
Phoenix – Mesa – Scottsdale, AZ
Operations
new
Atlanta, GA
Data + Analytics
new
Atlanta, GA
Operations
new
Jacksonville, FL
Sales
new
Jacksonville, FL
Sales
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Sales
new
Richmond, VA
Marketing
new
Richmond, VA
Product
new
Richmond, VA
Finance
new
Richmond, VA
Data + Analytics
new
Richmond, VA
Data + Analytics
new
Richmond, VA
Data + Analytics
new
Richmond, VA
Finance
new
Richmond, VA
Product
new
Richmond, VA
Developer
new
Denver
Data + Analytics
new
Denver
Data + Analytics
new
Denver
Sales
new
Dallas-Fort Worth, TX
Data + Analytics
new
Dallas-Fort Worth, TX
Sales
new
Cincinnati, OH
Project Mgmt
new
Jacksonville, FL
Project Mgmt
new
Jacksonville, FL
Operations
new
Remote
Project Mgmt
new
Remote
Sales
new
Remote
Developer
new
Houston, TX
Product
new
Dallas-Fort Worth, TX
Developer
new
Jacksonville, FL
Operations
new
Jacksonville, FL
Finance
new
Jacksonville, FL
Data + Analytics
new
Denver
Developer
new
Jacksonville, FL
Project Mgmt
new
Remote
Finance
new
Houston, TX
Operations
new
Sioux Falls
Finance
new
Richmond, VA
Data + Analytics
new
Denver
Operations
new
Jacksonville, FL
Sales
new
Jacksonville, FL
Developer
new
Remote
Operations
new
Jacksonville, FL
Sales
new
Cincinnati, OH
Developer
new
Orlando, FL
Operations
new
Dallas-Fort Worth, TX
Data + Analytics
new
Dallas-Fort Worth, TX
Operations
new
Dallas-Fort Worth, TX
Data + Analytics
new
Dallas-Fort Worth, TX
Operations
new
Chertsey
Operations
new
West Deptford
Operations
new
Dallas-Fort Worth, TX
Finance
new
Dallas-Fort Worth, TX
Operations
new
Orlando, FL
Marketing
new
Orlando, FL
Project Mgmt
new
Brown Deer
Finance
new
Brown Deer
Data + Analytics
new
Cincinnati, OH
Operations
new
Phoenix – Mesa – Scottsdale, AZ
Project Mgmt
new
Phoenix – Mesa – Scottsdale, AZ
Operations
new
Phoenix – Mesa – Scottsdale, AZ
Project Mgmt
new
Phoenix – Mesa – Scottsdale, AZ
HR + Recruiting
new
Atlanta, GA
Product
new
Atlanta, GA
Operations
new
Houston, TX
Data + Analytics
new
Houston, TX
Marketing
new
Houston, TX
Data + Analytics
new
Houston, TX
Data + Analytics
new
Jacksonville, FL
Data + Analytics
new
Jacksonville, FL
Product
new
Jacksonville, FL
Data + Analytics
new
Jacksonville, FL
Sales
new
Richmond, VA
Operations
new
Richmond, VA
Operations
new
Denver
Data + Analytics
new
Denver
Operations
new
Denver
Data + Analytics
new
Cincinnati, OH
Sales
new
Dallas-Fort Worth, TX
Sales
new
Cincinnati, OH
Data + Analytics
new
Baltimore, MD
Sales
new
Houston, TX
Data + Analytics
new
Denver
Operations
new
Cincinnati, OH
Data + Analytics
new
Remote
Data + Analytics
new
Denver
Operations
new
Remote
Operations
new
Jacksonville, FL
Operations
new
Collegeville
Data + Analytics
new
East Bay
Operations
new
Sioux Falls
Sales
new
Cincinnati, OH
Sales
new
Jacksonville, FL
Product
new
Quincy
Sales
new
Cincinnati, OH
Project Mgmt
new
Denver
Data + Analytics
new
Richmond, VA
Operations
new
Houston, TX
Operations
new
Baltimore, MD
Data + Analytics
new
Atlanta, GA
Sales
new
Jacksonville, FL
Sales
new
Remote
Sales
new
Jacksonville, FL
Content
new
Dallas-Fort Worth, TX
Content
new
Collegeville
Data + Analytics
new
Remote
Project Mgmt
new
Dallas-Fort Worth, TX
Data + Analytics
new
Dallas-Fort Worth, TX
Sales
new
Birmingham, AL
Developer
new
Orlando, FL
Operations
new
Houston, TX
Sales
new
Jacksonville, FL
Product
new
Jacksonville, FL
Sales
new
Richmond, VA
Project Mgmt
new
Jacksonville, FL
Product
new
Richmond, VA
Operations
new
Richmond, VA
Sales
new
Remote
Operations
new
Remote
HR + Recruiting
new
Remote
Data + Analytics
new
Orlando, FL
Sales
new
East Bay
Data + Analytics
new
Orlando, FL
Product
new
Orlando, FL
Project Mgmt
new
Orlando, FL
Operations
new
Atlanta, GA
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView FIS's full profileSee more FIS jobs