Cloud Devops Engineer
LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.
You will thrive here if:
You can operate in a fast paced, dynamic environment
You can build partnerships that move our business forward
You build code that is simple, understandable, and clean
You see feedback or failure as motivation to learn and to grow
You believe data-driven decision making is the norm
You relate to our core principles (link) and want to work with Conversational AI experts
LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.
The Data Operations team at LivePerson is looking for a talented Cloud DevOps engineer: a candidate that takes on challenges, continuously expands his area of expertise and naturally takes ownership of his work. The ideal candidate has a strong engineering background, an eagerness to follow good practices and a desire to apply his skills in the field of DevOps.
We will provide you the grounds to succeed, an embracing working environment and very complex and interesting technical challenges to solve.
In this role you will:
- Work with the latest and greatest data technologies including Relational/NoSQL databases and real-time data messaging and processing.
- Responsible for engineering core big data platforms, both real-time analytics, stream & batch
- Engage in solving real business problems by exploring and building an efficient and scalable data infrastructure.
- Responsible for uptime, stability, redundancy, capacity, optimization, tuning, automation and visibility of our data technologies.
- Participate in design reviews of our SaaS services and provide guidance for interoperability with layers such as Elasticsearch, Hadoop, Kafka, Storm and more
- Learn new technologies and become an expert to the extent of being the last escalation tier in the company for these technologies
- The team will also integrate these technologies into our private cloud adding auto-scaling, auto-healing, and advanced monitoring
What You Need for Success?
- 2+ years of experience in DevOps
- In-depth understanding of CI/CD concepts
- Experience with Docker and Kubernetes. MUST have Kubernetes knowledge/experience.
- Experience with Cloud Platforms (AWS / GCP ) - GCP advantage.
- Experience in building CI/CD pipelines with Jenkins.
- Development background is a major advantage
- Terraform, Ansible - advantage
Why you’ll love working here:
LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. You’ll have great benefits, flexible time off, plus snacks and drinks to keep your mind fresh and stomach full. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.
At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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