Description

JOB DESCRIPTION

SAIC is seeking a business management Systems Engineer (SETA) to oversee the service delivery efforts of a set of Cloud Service providers. The successful candidate will support the adoption of evolving cloud environments (ex: AWS, Azure, etc.), as well as support developers and application owners with their adoption and implementation of cloud technologies. A background in project management is required as the successful candidate analyzes program cost, schedule, and performance attributes to formulate strategic courses of actions for stakeholder consideration. Strong relationship building skills are needed as the successful candidate will represent the customer's strategic goals in working groups, when assessing evolving program requests, and shepherding technology deployments through configuration change management processes.

DESCRIPTION OF DUTIES:

• Provide direct support to the customer's Cloud Hosting Division (CHD) Program, including business management (i.e., cost, schedule, and performance) of various of cloud service deliveries
• Review, evaluate and provide response to formal technical requests and actions
• Support vendor and CHD operations technical exchange meetings that are used to resolve internal cloud services issues and requirements
• Create, review and provide technical advice and process documentation in support of CHD's strategic operations
• Provide technical advice and guidance to the ITIL based Incident Management team
• Identify and document process improvements that will advance service delivery, to include developing work flow diagrams, process guides, and work requests for service delivery team(s)
• Provide CHD briefings on new, in progress, and upcoming mission integration activities
• Provide project management oversight (including requirements tracking, schedule management and risk management) to deliver cloud hosting services
• Manage/maintain all data related to cloud hosting services
• Provide support for cloud services queries enabling smooth connection of services, and/or escalation for support requests
• Partner with industry cloud services providers to support customers in delivery of new cloud services, and/or to support customer queries regarding cloud services

Qualifications

DUCATION AND EXPERIENCE:

• Bachelors and five (5) years or more experience; Masters and seven (3) years or more experience; PhD and zero (0) years or more experience.

CLEARANCE REQUIREMENT:

• Possess and maintain a Top Secret clearance
• Ability to acquire and maintain a Sensitive Compartmented Information (SCI) with Poly

DESIRED QUALIFICATIONS:

• Certified Program Management Professional (PMP)
• ITIL v3, or higher Certification
• Cloud certifications (AWS fundamentals, Azure Fundamentals, Oracle Foundations, IBM Certified Solution Advisor, Google Cloud Digital Leader, or similar)
• Experience migrating applications and systems to a cloud environment
• Commercial and/or Government cloud engineering experience
• Familiarity with Risk Management Framework (NIST SP 800-53 based)
• Familiarity with the Systems Engineering lifecycle, and its application within the Customer's Communications Directorate
• Knowledgeable in use of Microsoft Office Suite of products, including Excel, PowerPoint, SharePoint and Visio
• Basic knowledge of scripting (Linux)
• Demonstrated ability to develop plans, schedules, and work in a small dynamic team

COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Customer site vaccination requirements, if more strict, will take precedence over SAIC's vaccination policy.