CATV Engineer (Atlanta, GA)

| Atlanta, GA
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We're Apogee. Nice to meet you. At our core, we're an IT-services organization that happens to focus on higher education. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets today's needs technology-savvy generation.

We work hard, celebrate success, and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today.

We are currently recruiting for a CATV Engineer. You'll work with our field teams to ensure we meet project installation deadlines and provide assistance for escalation resolution. This opportunity would work well for a new college graduate with a technical background who would love to grow and expand their experience as a CATV Engineer.

Responsibilities:
  • You are responsible for receiving and configuration of cable equipment head-ends and racks. The work you do ensures that our projects stay on schedule.
  • You have a project management mentality. You understand that the work you do in the office impacts our project schedules and service deliverability. You will work closely with the project managers, and engineers.
  • While our product line includes ResNet, Cable TV and IPTV, you have a specialty in CTV, and will participate in an on-call rotation supporting our field techs and engineers.
  • You'll be effective if you can manage your work in collaboration with the warehouse, logistics and field engineering teams.


Requirements

The experience you bring to the table:
  • Bachelor's degree in Computer Information Systems, completion of a technical certificate program or related field.
  • Effective communication skills.
  • Ability to learn and grasp new systems easily.
  • Ability to work in a cloud or online-based office environment.

Preferred experience:
  • Cable TV troubleshooting and field installations experience at a commercial or enterprise level.
  • Networking/data background, primarily in switch and router configuration.
  • Structured Cabling, Fiber Optics, Cable Distribution Plant, Data Distribution Plant.
  • DBS and C-band satellite work; Commercial DIRECTV and Dish Network.
  • Cable TV Project Site Survey and job estimates.
  • Remote Troubleshooting and customer assistance.

You'll love this job if this describes you:

Deeply engrained self-motivation. You're motivated to get work done. That means that you love efficiency and are driven to complete a project.

Technical aptitude. Pick up on technical things quickly, and you are good at learning new products and new technologies. This specifically includes: reading blueprints, installing and configuring networking equipment, testing methodologies, and Internet connectivity troubleshooting.

Service to others/customers. Listen to customers (internal and external), address their needs and concerns, and keep customers informed by providing status reports and progress updates. Deliver on service commitments, meet established or agreed upon deadlines, and maintain supportive relationships with customers.

Taking initiative. Respond quickly and appropriately to requests that come to you from internal and external customers. Assume you're wholly responsible for owning an issue to its conclusion (including solving the problem or escalating it in a timely manner).

Important considerations you should review:

Physical requirements. You'll use your hands to type and use power tools. You'll stand, walk, and reach with arms and hands and due to the need to review client sites, may have to step over, climb or balance around obstacles, twist, stoop, kneel, crouch, or crawl. Our equipment can be heavy, you'll need to lift up to 75 lbs.

Scheduling. You'll be part of an on-call team supporting internal and external clients. Your rotation is about every four weeks. We have a high volume of work in the late Spring and through Summer. Time off during these times will be limited.

Driving and Criminal Background. We take the safety of our team and our customers very seriously. You must have and maintain a valid driver's license. You must also pass a criminal background check to work on any of our customer's properties.

Benefits

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better so here is what we are offering:
  • An attractive salary
  • Health insurance plan including Health Savings Account matching program
  • Monthly stipend for cellular and data usage
  • Engineering and Technical teams receive cash bonuses for obtaining certifications
  • Maternity and Paternity leave

At Apogee, we believe education is a doorway to a fair and just society. Within our own walls, we stand committed to creating a healthy culture of diversity and inclusion, empowering one another as advocates for an inclusive workplace, and doing so transparently. Apogee employees founded three employee-led groups in 2020 including Diversity and Inclusion, Civic Awareness, and Apogee Veterans.

Accommodation:

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources, [email protected]
More Information on Apogee, Inc.
Apogee, Inc. operates in the Information Technology industry. The company is located in Austin, TX. Apogee, Inc. was founded in 1998. It has 211 total employees. To see all 7 open jobs at Apogee, Inc., click here.
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