Business Systems Engineer (Atlanta, GA)

| Atlanta, GA
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Job Details

Job Location
Atlanta - Atlanta, GA

Remote Type
Fully Remote

Our purpose:

At Lovesac, we are committed to helping people fill their homes with Total Comfort. That means having furniture that can evolve along with them as life unfolds.

From Sactionals, The Worlds Most Adaptable Couch, to Sacs The Worlds Most Comfortable Seat, Lovesac products provide peace of mind where others cannot. Our products can adapt to fit almost any space and style and look like new forever. This enables a new way of living, where people can continue to invest in, add to, and evolve their furniture instead of adding it to the landfill which is good for families and our environment.

What We Believe:

Love. It is the name we live up to. It is purposefully and meaningfully woven into every aspect of our business. We champion building meaningful relationships as we foster a culture that embraces and celebrates the experiences, beliefs, backgrounds, expertise, talent, and individuality of everyone. We seek to promote love and happiness with all that we do. #LoveMatters

We are committed to working and succeeding by incorporating our Guiding Principles into everything we do:

We can all win together
Doing less and doing better
Were borrowing this earth from our children
Home is where life happens
Love Matters

Currently, we are seeking to hire a Business Systems Engineer. In this role, you will be responsible for understanding how systems operate regarding existing and future integrations. You will use your technical skills to provide solutions to remediate bugs/issues, test updates as well as provide longer term solutions. You will be required to follow compliancy controls and offer support to our cross functional partners daily.

This is a fully remote position.

Summary of Key Job Responsibilities:
  • Responsible to meet or exceed all goals and key performance indicators (KPIs).
  • Plan, review and revise configurations and customizations of NetSuite as needed to meet evolving needs.
  • Work directly with internal/external developers, NetSuite and/or other Professional Services organizations to drive and coordinate larger (more complex) NetSuite projects while assisting with configuration and other work as assigned.
  • Provide front line support and troubleshooting with regards to all aspects of NetSuite and data integrity, including the NetSuite - Suite Commerce In Store (SCIS) point-of-sale solution.
  • Evangelize capabilities of NetSuite across the organization to help drive user adoption across.
  • Manage multiple streams of work, actively communicating progress, roadblocks, and next steps. Follows best practices for testing, development, deployment, and implementation.
  • Partners with internal and external resources to develop and execute User Acceptance Test Cases to include the NetSuite SCIS point-of-sale solution.
  • Offer solution-oriented support to our cross functional partners, NetSuite team and integration developer on all NetSuite related issues.
  • Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standards.
  • Act with integrity and trust, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company.
  • Perform any other duties as requested by management.


Requirements & Qualifications:
  • Bachelors Degree in Computer Science, Business or related discipline, preferred.
  • Must have a minimum of 4 years experience in ERP implementations and/or business operations including a minimum of 2 years administrator experience with NetSuite. Public company experience is preferred.
  • Must be able to enhance or create saved searches, modify dashboards, forms maintenance, additionally skill set in workflows; Suite Scripts is preferred.
  • Systems development experience and/or NetSuite Certifications preferred but not required.
  • Should have proven skills in SQL, JavaScript and Excel formulas as well as excellent written and verbal interpersonal skills.
  • Must be results driven and utilize knowledge to meet or exceed KPIs and goals.
  • Must have proven time management skills and quickly adapts to a changing business environment.
  • Able to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues and make correct decisions based on a variety of situations.
  • Must take accountability and responsibility for your actions.
  • Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently.
  • Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions.
  • Demonstrates strong analytical and problem-solving skills.
  • Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
  • Must work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.
  • Must comply with the standards, policies and procedures outlined in the Lovesac Employee Handbook.
  • Must be capable of using and operating all equipment as required, including but not limited to: iPad, laptop, etc. Be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor or in our warehouse.
  • Must be able to travel, as required by the Company in its sole discretion, for occasional meetings and conferences using various forms of transportation.
  • Must possess a strong work ethic and exemplify The Lovesac Values:


Lovesac Core Values

Audacious Dreamers
Willing to sweep the floors
Grit

Aspirational Values

Customer Centricity
Only A Players
Executional Excellence
Consciousness

Table-Stakes Values

Positivity
Flexibility
Inclusivity
Insatiable Learning
Passion
Collaboration
Empathy
Transparency

#LI-remote

Our Showrooms, including our website, are open seven days a week and require morning, evening, weekend and holiday availability.

Lovesac is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other characteristic protected by applicable law.

Disclaimer: The above statements describe the general nature and level of work being performed by individuals employed in this position. This job description is not intended to be an exhaustive list of all duties and responsibilities required in this position. The job may change as the business changes or customer need changes or may vary somewhat from location to location. Management retains the right, authority and discretion to add or change the duties of the position at any time. Associates must learn and observe applicable company policies and safe practices, as well as perform all duties assigned by supervisors. This job description does not constitute an employment contract.

To the extent an employee requires a reasonable accommodation in order to perform the duties of this job, please direct such requests to The Lovesac People Department.
More Information on Lovesac
Lovesac operates in the Retail industry. The company is located in Stamford, CT. Lovesac was founded in 1998. It has 596 total employees. It offers perks and benefits such as Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance, Remote Work Program and Paid Holidays. To see all 8 open jobs at Lovesac, click here.
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