Backend Engineer, Staff

| Remote
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Do you want to build products that connect thousands of restaurant customers
every day? Do you love writing PEP-8'ed, unit-tested, and documented Python? Does the thought of continuous integration and agile workflow encourage you to craft high-quality, well-tested, and resilient methods? Do you feel security, availability, and maintainability are inextricably linked to your application architecture?

Are all() of your answers to the above == True and did you envision that as a list comprehension? If so, keep reading; this might be the product building environment you have been searching for.

Our Product and Technology
Our backend applications are written in Python 3. The RESTful APIs we develop enable multiple client-facing platforms, ranging from our website products built with React & Redux to our native mobile applications. We write code to integrate with partners in the restaurant technology space. Depending on our use case, we store data in MySQL RDS, Elasticsearch or Redis.

Our infrastructure-as-code platform is hosted by Amazon Web Services, developed and orchestrated using Ansible and Terraform. We automate as much as we can, utilizing Jenkins for deployments.

About the Position:
ChowNow’s Engineering Team has built a reliable, stable, and modern platform enabling restaurant owners to accept pickup and delivery orders online. Our “quality product first” approach to engineering drives the team to succeed and has contributed to the success and growth of the company. We are looking for similarly minded engineers who care deeply about the product, the customers, the team members, and the codebase itself. As a Staff Backend Engineer, you will have a deep impact on our platform and the team. You will influence technology choices, support leadership in decision making, solve hard problems, and enable the growth of and contribute to the future architecture of the platform.

About Us:
ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Google, Instagram, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace. 

Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk.

Learn more by checking out our reviews on Glassdoor (they’re excellent). Together we can preserve neighborhood flavor, one restaurant at a time.

Within 1 month, you'll...

  • Learn our business model and how it translates to platform architecture and features. We work closely with the product and it influences how we think about the code.
  • Master development patterns and collaborative processes. We work together to make work efficient.
  • Write internal documentation and test your features and systems. We take responsibility for communication and quality.
  • Grasp the basics of the platform architecture. Developers share responsibility for our always available APIs.
  • Identify business concerns that exist within our monolith that are prime candidates for extraction into a purpose-built service and evaluate options with stakeholders.
  • Embed yourself within one of our agile squads and ship a feature or two.

Within 3 months, you'll...

  • Have made a valued impact on multiple products across our platform. We celebrate our success by measuring our impact, internally and externally.
  • Build, launch, and support your first big feature in one of our many products. We ship with iterative agility.
  • Understand major feature areas of our applications and be comfortable navigating the stack and infrastructure. We are all generalists, but we specialize in feature areas too.
  • Have participated in the architecture and implementation of new developer and user-facing features. We communicate and collaborate on our architecture to achieve security, scalability, and maximum learning.
  • Start to understand where our backend team can get better; what “big challenges” need solving and how to improve developer productivity
  • Assess our CI/CD landscape and look for opportunities to reduce cycle time and ship faster.

Within 6 months, you'll...

  • Build within reliable estimates. We know this takes time, and we strive to be accurate with each other.
  • Feel comfortable as a knowledge leader, teaching others and continuing to learn. We want to learn as much as we teach.
  • Be an essential part of growing our team by fully participating in the hiring interview process. We share responsibility to grow our team.
  • Define and help execute a major technology initiative within a squad.
  • Become a “force multiplier” with respect to colleagues, seeking ways of making all of us better engineers.
  • Have made at least one major cultural or process shift that improves the productivity of those around you.
  • Drive patterns, set best practices, and own systems; both applications and critical infrastructure.

You should apply if:

  • You have experience building SaaS products, e-commerce or similar online platforms
  • You are excited about new technologies, are able to judge the maturity of the latest innovations, and find practical use for them
  • You constantly work to get better at your craft
  • You find excitement in learning new business models and transferring such knowledge into beautiful software design
  • You like collaborating with multiple stakeholders within and outside the Engineering Team towards a common goal
  • You make decisions based on data and evidence
  • You enjoy iterative, agile development process with frequent releases
  • You take great pleasure in writing quality, highly maintainable code 
  • You thrive in environments supporting your growth, and where you can support others
  • You have strong opinions about software development lifecycles and CI/CD and a proven ability to drive consensus among engineers.
  • You like to influence a team’s operational- and engineering- excellence programs.
  • You’ve helped an organization move from a monolithic to a service-oriented architecture and want to do it again.

About Our Benefits:

  • Competitive Salary
  • Ongoing training and growth opportunities.
  • A "Best Place to Work" winner multiple times where we focus on creating a great employee experience
  • Rock solid medical, dental, and vision plans.
  • Remote Work stipend 
  • Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
  • 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
  • 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
  • 401(k) Matching
  • Employer-contributing student loan assistance program.
  • Employee Stock Incentive Plan.
  • Pet insurance for your fur babies
  • Quarterly Industry Speakers Series.
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
  • Enough freedom to spread your wings while still holding you accountable.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Read here about your California privacy rights.

#Li-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • EnzymeLibraries
    • BottleFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

An Insider's view of ChowNow

What are some social events your company does?

Where do I begin?! There’s the ChowNow book club, running club, DineNow, our coffee-match program... Basically if there’s a will, there’s a way to integrate and meet just about anybody! DineNow is a favorite of mine where every month we mark our calendars and head out to a local LA restaurant for a delicious reminder of why our work is so valuable.

Andrew

Recruiter

How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.

Kim

Senior Front End Engineer

How do your team's ideas influence the company's direction?

As ChowNow’s Director of Client Operations, my teams are responsible for handling the implementation of our products and services into restaurants. Because we interact with restaurants every day, we are able to act as informants to ChowNow and help drive our product and services roadmap to solve the most pressing problems our client's encounter.

Stephanie

Director of Growth Operations

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.

Angie

Lead Customer Support Representative

What are ChowNow Perks + Benefits

ChowNow Benefits Overview

Competitive Salary
Ongoing training and growth opportunities.
A "Best Place to Work" winner multiple times where we focus on creating a great employee experience
Rock solid medical, dental, and vision plans.
Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
6 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 6 Weeks of Paid Pregnancy Leave.
401(k) Matching.
Employer-contributing student loan assistance program.
Commuter benefits (including Uber Pool).
Employee Stock Incentive Plan.
Pet insurance for your fur babies
Quarterly Industry Speakers Series.
Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.
Fully stocked kitchen and cold brew on tap.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications
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