Backend Architect

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Front is a hub for customer communication that allows companies to offer tailor-made service at scale. Front looks and feels like your email inbox with a few very important differences: teammates collaborate in the same place where external messages are sent and received, and behind the scenes, robust workflows and integrations power the efficiency and insights typically found in a CRM. More than 6,500 businesses use Front to work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touch. The result is premier, personalized service that scales with your business — and a team that works together as one. 


With $138M in funding, Front is backed by Sequoia Capital, and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, and Zoom. Front was recently named to Forbes Best Startup Employers 2022 List, Inc. Magazine's 2022 Best Workplaces list, and Y Combinator's list of Top Companies in 2022. We have also been recognized on Wealthfront’s Career-Launching Companies in 2021.


We are looking for a Software Architect to be a key leader in driving technology alignment and excellence of our core product. In this role, you will oversee existing core product backend systems and requisite public and private APIs. This role requires excellent technical skill paired with business insight and an ability to influence. This position is critical and will help Front maintain its focus on customer trust through system design and guidance to ensure our services scale to meet customer expectations.


Remote will be considered depending on the candidate’s location

What will you be doing?

  • Define a technical north star and drive alignment towards it.
  • Drive and deliver on our product roadmap, working with your teams to turn 1-pager specs into features
  • Obsess about the architectural design, implementation, and quality of the work your teams produce and define and delver on our SLAs 
  • Grow your teams by coaching developing engineers and by attracting top talent
  • Contribute to engineering-wide initiatives as a member of Front’s engineering leadership team

What skills and experience do you need?

  • 7+ years of experience designing and building large-scale, cloud-based, highly available software platforms.
  • Are an API first developer who understands the power of platforms.
  • Are passionate about enabling other developers through your leadership and driving teams to efficient decisions
  • Have the ability to balance long-term objectives with urgent short-term needs
  • Partner with Product to define tangible product objectives and work with engineering on how best to achieve them
  • Can successfully lead teams through very challenging engineering problems
  • Work with other Architects to integrate processes and services across Engineering, Product and Design
  • Domain Expertise in one or more of: backend systems at a large-scale internet service, distributed computing, API design, software systems built atop Amazon Web Services
  • Have a Bachelor's degree in a computer science or relevant experience
  • Have demonstrated the ability to design complex systems in an iterative and evolutionary manner.

Bonus

  • Experience in Node.js and React
  • Experience at a fast-growing B2B SaaS company



Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

More Information on DO NOT USE - Front
DO NOT USE - Front operates in the Software industry. The company is located in San Francisco, CA and Chicago, IL. DO NOT USE - Front was founded in 2013. It has 276 total employees. It offers perks and benefits such as Volunteer in local community, Open door policy, Open office floor plan, Flexible work schedule, Dedicated diversity and inclusion staff and Highly diverse management team. To see all 7 open jobs at DO NOT USE - Front, click here.
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