Backend Architect
Front is a hub for customer communication that allows companies to offer tailor-made service at scale. Front looks and feels like your email inbox with a few very important differences: teammates collaborate in the same place where external messages are sent and received, and behind the scenes, robust workflows and integrations power the efficiency and insights typically found in a CRM. More than 6,500 businesses use Front to work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touch. The result is premier, personalized service that scales with your business — and a team that works together as one.
We are looking for a Software Architect to be a key leader in driving technology alignment and excellence of our core product. In this role, you will oversee existing core product backend systems and requisite public and private APIs. This role requires excellent technical skill paired with business insight and an ability to influence. This position is critical and will help Front maintain its focus on customer trust through system design and guidance to ensure our services scale to meet customer expectations.
Remote will be considered depending on the candidate’s location
What will you be doing?
- Define a technical north star and drive alignment towards it.
- Drive and deliver on our product roadmap, working with your teams to turn 1-pager specs into features
- Obsess about the architectural design, implementation, and quality of the work your teams produce and define and delver on our SLAs
- Grow your teams by coaching developing engineers and by attracting top talent
- Contribute to engineering-wide initiatives as a member of Front’s engineering leadership team
What skills and experience do you need?
- 7+ years of experience designing and building large-scale, cloud-based, highly available software platforms.
- Are an API first developer who understands the power of platforms.
- Are passionate about enabling other developers through your leadership and driving teams to efficient decisions
- Have the ability to balance long-term objectives with urgent short-term needs
- Partner with Product to define tangible product objectives and work with engineering on how best to achieve them
- Can successfully lead teams through very challenging engineering problems
- Work with other Architects to integrate processes and services across Engineering, Product and Design
- Domain Expertise in one or more of: backend systems at a large-scale internet service, distributed computing, API design, software systems built atop Amazon Web Services
- Have a Bachelor's degree in a computer science or relevant experience
- Have demonstrated the ability to design complex systems in an iterative and evolutionary manner.
Bonus
- Experience in Node.js and React
- Experience at a fast-growing B2B SaaS company
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.