Azure Systems Support Engineer with Cloud skills at FIS

+ 1 more | Remote
Sorry, this job was removed at 7:23 a.m. (CST) on Tuesday, February 15, 2022
Find out who’s hiring remotely Nationwide
See all Remote jobs Nationwide
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Job Description
Who Are We:
FIS connects consumers to their money through leading-edge payments solutions. We're the development engine of FIS: the largest,Fortune 500, Fintech company in the world. Our solution is branded by our customers- banks and retailers- so you might not have heard of us. But, if you've used a mobile banking app, interacted with an ATM, or used a debit card to complete a financial transaction, you're most likely using FIS software. Our product is one that touches the average consumer on a regular basis, and makes the financial world go 'round. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company, ranked 392 on the Fortune 500 list and is a member of Standard & Poor's 500® Index. Named a 2016 "World's Most Admired Company" by Fortune Magazine.
About the Team:
FIS is looking for a Systems Support Engineer to help join a new SRE function within giving you the chance to shape best practices as we migrate our core acquiring platform to a cloud based micro-services architecture.
Operating IST/Switch Online Payments transactions processing for one of the world's largest payment processors requires diligence and experience designing and running highly available, highly scalable systems in production.
FIS Mobile is looking to add an experienced, professional, and energetic Systems Engineer with Cloud (Azure) skills to our growing team. Successful candidates will have a solid background in systems support in a highly available, 24/7, public facing Linux environment. The Systems Support Engineer with Cloud will work closely with the Client Services and Product teams to ensure SaaS Operations can exceed SLA and uptime objectives for our fortune 100 customers. The role is designed for a sys admin ninja who can not only triage and prioritize when necessary, but has a strong sense of responsibility and ownership, and can drive a complex problem to completion.
Responsibilities:
Responsibilities include, but are not limited to:
  • Work with various cloud providers to deploy and run infrastructure used by our SaaS products.
  • Operate, deploy and enhance components of our ecosystem such as Load Balancers, Firewalls, monitoring and alerting tools, etc.
  • Serve as the escalation point for technical support issues.
  • Ensure that SLA for our 24/7 production and supporting environments is maintained.
  • Contribute to and maintain process documentation for the SaaS team.
  • Continually seek opportunities to improve SLA/Uptime and minimize customer impacts.
  • Understand, champion and enforce security and compliance policies and procedures.
Required Knowledge and Skills:
  • 5+ years experience supporting a high availability publicly facing product with 24/7 uptime and 99.9%+ SLA.
  • 2+ years experience on the Microsoft Azure platform.
  • Effectively prioritize deliverables and manage workload to meet deadlines.
  • The ability to multi-task and work across a range of projects and issues with various timelines and priorities.
  • Driven, dedicated contributor that expects excellence from him/herself and the team he/she leads.
  • Strong analytical and problem solving skills with a high attention to detail.

Technical Skills and Experience:
  • Broad knowledge of architecture of enterprise level information technology hardware (e.g., WAN, LAN and computer systems and peripherals) and software platforms.
  • Experience operating commercial, client facing applications in Microsoft Azure.
  • Deploying product features and updates on application/web servers (JBoss, Apache)
  • Knowledge and understanding of networking technologies. (VPN, Load Balancers, Firewalls, Routers, etc.)
  • Understanding of internet technologies. (Web servers, encryption, XML, HTTP, Web Services, etc.)
  • Experience with Databases, SQL, LDAP.
.
Vaccination Requirements
All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

An Insider's view of FIS

What's something quirky about your company?

We love to dance at company parties and picnics.

We love to give "High 5s" and shout-outs for people that go above and beyond and "rock!"

Wendy Graham

Training and Careeer Development

What projects are you most excited about?

I'm excited to launch our 2019 Rewards of Better Business Banker referral campaign. We'll combine the successes of our 2018 campaign with new incentives for 2019, to grow the volume of qualified referral submissions from banks. Our goal is a culture of support for account executives and bankers with easy access to tools and impactful conversations.

Diana Quetti

Channel Demand Marketing Analyst, FInancial Solutions

What is your vision for the company?

We’re passionate about being the partner for connected commerce for businesses around the world and we’re creating a company culture where colleagues grow and thrive, while having fun along the way. Our teams collaborate to seamlessly serve our global customers and each colleague plays a critical role as we proudly advance the ways the world pays.

Kelly Beatty

Senior Leader, Strategic Program Management

What are FIS Perks + Benefits

FIS Benefits Overview

Taking care of our colleagues means that our customers, company, and communities are well taken care of, too. That’s why we’re always looking for attractive benefit offerings to support our colleagues and their families. In addition to competitive medical/dental/vision plans, life insurance and disability coverage to take care of basic needs, there’s also opportunities to participate in a stock purchase plan, have 401(k) deferrals matched, receive HSA seed money, earn wellness incentives, and even have your charitable contributions matched – just to name a few.

Culture
Volunteer in local community
Some favorite local causes include Brent's Place, The Ronald McDonald House, The United Way, The Food Bank of the Rockies and Habitat for Humanity.
Partners with Nonprofits
The FIS Foundation provides more than one million dollars in grants to over 125 organizations throughout the US in: Children’s Services, Community Development, Environment & Health/Human Services.
Friends outside of work
Eat lunch together
Intracompany committees
We have Inclusion Networks which connect colleagues around gender, race/ethnicity, disability, LGBTQ+ identity, early career professionals, veteran status, and working families, to name a few!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
A pillar of the FIS Inclusion & Diversity program, Inclusion Networks function to connect, educate and support the development of their members and promote the company’s overall goals and values.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Employees are eligible to contribute 1-40% of their annual salary on a pre-tax basis.
401(K) Matching
The company match is $.50 per $1.00 up to the first 6% of the employee contribution.
Employee Stock Purchase Plan
Employees can contribute 3-15% of their base salary & commissions to "purchase FIS stock." FIS matches 25% of contributions on a quarterly basis, one year after contributions are made.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Our generous PTO plan allows colleagues to enjoy time away from work and promotes a healthy life balance. PTO can also be used for illness days and unexpected emergencies.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks

More Jobs at FIS

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView FIS's full profileSee more FIS jobs