Automation QA Lead at TIAA (Charlotte, NC)

| Charlotte, NC
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Lead IT Quality Analyst
Develops and evaluates equipment and processes to improve the safety, reliability, and maintainability of products and systems.

Key Responsibilities and Duties
  • Planning reliability tests and conducting analyses of field failures while developing and administering reliability information systems for failure analysis and performance improvement.
  • Identifying quality or service related issues. Reporting and communicating them to other departments and prioritizing as required for containment, correction, and prevention.
  • Conducting or coordinating root cause analysis and reliability testing; analyzing and communicating results and recommendations.
  • Leading internal audit projects; conducting the implementation of inspection techniques and providing training and coaching to others.
  • 5 Years Required; 7 Years Preferred
  • University (Degree), Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work
Preferred Education
  • University (Degree)

Career Level

Required Skills:
  • 5 years of QA testing experience, including both Automation and Manual testing.
  • QA Lead experience with both Onshore / Offshore model.
  • Experience working on Web services/API testing using SOAP UI, Postman.
  • Expert in Test plans, test strategy, test cases and processes

Preferred Skills:
  • Experience working with RDBMS (Oracle/Mongo) DB testing
  • Proficient in writing complex SQL queries.
  • Hands on experience in the record keeping applications like OMNI
  • Hands on experience using the JIRA, ALM and SPLUNK.
  • Hands on Agile experience managing epics, user stories, and sprints
  • Knowledge of Financial domains and processes with Retirement & Annuities.
  • Experience with Mobile Application Testing, Mobile Automation & Accessibility Testing
  • Experience in Production Incident Management
  • Techno-Functional with experience in UI automation (Selenium/JAVA), QTP, Cucumber, Gherkins & Database querying
  • Experience on Program projects cutting across multiple systems

Potential Salary: $131,700.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

Privacy Notices

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For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

For Applicants of Greenwood residing in Brazil (English), click here.

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For Applicants of Westchester residing in Brazil (Portuguese), click here.
More Information on TIAA
TIAA operates in the Fintech industry. The company is located in New York, NY, Boston, MA, Charlotte, NC, Austin, TX and Denver, CO. TIAA was founded in 1918. It has 11484 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 106 open jobs at TIAA, click here.
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