NBCUniversal
Hybrid

Associate Systems Engineer

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Company Description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain, and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.
Job Description
Looking for a thrilling and challenging career in the fast-paced world of media technology? The NBC/Telemundo CT stations team in Hartford is looking for an Associate Systems Engineer to help us grow and maintain our IP-centric facility. Located in West Hartford, CT, our business has rapidly transformed into a multi-platform distribution model, delivering content to audiences regardless of location or device.
As an Associate Systems Engineer, you will be responsible for the support of the weekday evening operations of our studio, including setting up and maintaining technology, troubleshooting technical issues, and support with various productions. You will have the opportunity to work with cutting-edge technology and learn from experienced professionals in the industry.
If you're a self-starter who enjoys being involved in a bit of everything, this is the job for you!
Responsibilities include, but are not limited to:

  • Being a hands on technologist dedicated to helping us win by learning our business processes and helping support users, mission critical media and IT systems, projects and new initiatives.
  • Working with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.
  • Providing troubleshooting & support for users, applications, systems, and infrastructure.
  • Learning our business processes and developing understanding of workflows related to all distribution systems including linear and IP fabric for video infrastructures, virtualized Windows & Linux environments, encode / decode platforms, newsgathering tools, NLE, Media Asset Management systems and emerging technologies.
  • Working with the stations' Technology team to help evaluate, test and install upgrades to all platform operating systems, applications, and hardware
  • Maintaining awareness of risks/issues with adds and changes to mitigate potential system impact.
  • Participating in the testing of new technology.
  • Installing and configuring new technology
  • Following system documentation for operational and troubleshooting purposes.
  • Producing work that is consistently professional, reliable and detail oriented.
  • Performing other duties as deemed necessary


Qualifications

  • 1+ year experience supporting technology and applications used in mission critical business operations
  • Working experience and demonstrated knowledge with Windows operating systems
  • PC component-level troubleshooting experience


Eligibility Requirements:

  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
  • Must be willing to work in West Hartford, CT. This is a full-time onsite job.
  • Ability to work outside standard hours, holidays and on weekends with short notice
  • Must have unrestricted work authorization to work in the United States
  • Must be 18 years or older
  • Ability to lift and carry 50+ pounds of gear
  • Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program


Desired Qualifications:

  • Bachelor's Degree
  • Ability to read and follow system documentation (Visio, ACAD)
  • Hands on experience with support of Windows systems
  • Working knowledge of media production workflows and systems
  • Positive work ethic, ability to work well in groups to help execute projects on time and on budget while meeting customer expectations.
  • Ability to communicate and interact effectively with diverse audiences across different departments, ranging from non-technical clients to technical professionals and operations staff.
  • Must be keen to learn and develop new skills
  • Ability to work on own initiative
  • Excellent organization, collaboration and communication skills.
  • Prior media experience is a plus.
  • Bilingual (English/Spanish)


Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

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What are NBCUniversal Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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