Associate Site Reliability Engineer (Open to Remote) at Daxko

| Birmingham, AL +3 more | Remote
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Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

The Associate Site Reliability is responsible for is a role for the motivated coder/hacker/engineer that wants to solve problems at the root cause, in an elegant and sustainable way. This position will be an instrumental part of our TechOps team, which exists to build and support the foundational tools that our product teams use to build products our customers love and trust. We care deeply about our delivery pipeline being simple, reliable, consistent, and fast. The Associate Site Reliability Engineer will be successful in this role if he/she has a deep love for automation, building scalable systems, embracing new technologies, and sharing with teammates.

The Associate Site Reliability Engineer reports to the Lead Site Reliability Engineer.

Essential Duties/Responsibilities

  • Apply cloud (AWS, VMWare) computing skills to deploy upgrades and fixes
  • Troubleshoot production issues and coordinate with the development team to streamline code deployment
  • Implement automation tools and frameworks (CI/CD pipelines)
  • Conduct systems tests for security, business continuity, performance, and availability
  • Develop and maintain design and troubleshooting documentation
  • Participate in rotating on-call responsibilities for the platform
  • Take initiative to learn tools and best patterns and practices
  • No Travel Required
  • No Budget Responsibilities

Qualifications

Required Skills/Abilities:

  • Problem-solving skills and attitude
  • Ability to work independently and as part of a team
  • Knowledge of AWS Public Cloud services and solutions
  • Some experience with automation tools such as Terraform or Chef
  • Ability to maintain .NET and Java web applications
  • Linux and Windows management background
  • Experience in architecting solutions and a deep understanding of application-status monitoring
  • Command of software-automation production systems (Jenkins, GitLab Runners)
  • Script writing abilities using Perl/Python/Java/Bash
  • Expertise in software development methodologies
  • Working knowledge DevOps tools like Git and GitLab
  • Working knowledge of Microsoft SQL and/or MySQL

Required Education & Experience:

  • Associate degree (or another 2-year degree) or education in DevOps practices
  • One (1) year of experience as a Site Reliability Engineer or four (4) years of experience as a developer

Preferred Education & Experience:

  • Bachelor’s degree
  • Two (2+) years of experience as a Site Reliability Engineer or four (4) years of experience as a developer
  • CI/CD process engineering
  • Maintaining high availability systems
  • Automation with Terraform

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) plan with matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

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Candidate Location Eligibility:
Birmingham, AL
Chicago, IL
Colorado, CO

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • BalsamiqDesign
    • FigmaDesign
    • InVisionDesign
    • MiroDesign
    • SketchDesign
    • Whimsical Design
    • ConfluenceManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • WixCMS
    • Webflow CMS
    • DocuSignCRM
    • HubSpotCRM
    • SalesforceCRM
    • Optimizely CRM
    • Salesloft Email
    • HubspotEmail

An Insider's view of Daxko

How does your team reward individual success?

The team I am part of does bi-weekly retrospectives. We intentionally set aside time to recognize and document Kudos for our teammates. The company has many peer-nominated yearly awards
and spot bonuses for going above and beyond.

Sai

Senior Project Manager

What does your typical day look like?

My day, as Director of Engineering, consists of reviewing overnight stability reports, collaborating on solving complex technical problems, and brainstorming upcoming features. I strive to ensure the engineering teams have the tools needed for success by maintaining an environment where each individual feels empowered to make a substantial impact.

Tyler

Director of Engineering, SMB

How has your career grown since starting at the company?

In 2017, I started in Customer Support. Within three years, I now spearhead long-term payment strategy and oversee payment operations as the Director of SMB Payments. My path within Daxko is evidence that there is no shortage of growth opportunities if you keep “chopping wood,” as I say, and embrace challenges ahead of you.

Caroline

Director of SMB Payments

What are Daxko Perks + Benefits

Daxko Benefits Overview

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:

Flexible paid time off
Affordable health, dental, and vision insurance options
Monthly fitness reimbursement
401(k) matching
New-Parent Paid Leave
1-month paid sabbatical every 5 years
Casual work environments

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available

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