Associate Service Engineer
Company:
The Boeing Company
Job ID:
00000288601
Date Posted:
2022-01-18-08:00
Location:
USA - Seal Beach, CA
Job Description Qualifications:
Boeing Commercial Airplanes is seeking an Associate Service / Design Engineer in Seal Beach, California. The Associate Service Engineer, will be a part of the Propulsion Nacelle service engineering organization.
The primary responsibility in this role will be addressing and resolving in-service issues related to propulsion nacelle systems and predictive/proactive projects for all in-service Boeing-owned Nacelle Structures. In this role, you will also be tasked with: working directly with airline customers to analyze nacelle system issues, writing technical documents to inform airline customers of status/resolution, monitoring supplier performance to ensure system integration and compliance with requirements. The position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off-shift work schedule to support the fleet operating 24/7/365.
Position Responsibilities:

• Respond to customer technical service requests.
• Assessing and resolving product/process issues through the product life-cycle.
• Leading research of technical, operational and quality issues that cannot be resolved by the customer.
• Designing and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service.
• Working with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformance.
• Assesses complex system events reports to determine potential safety issues.
• Develops and implements product/process improvements.
• Writes documentation of hardware related problems.
• Participates in activities for on-site disabled product repair teams.
• Develops customer correspondence for continued safe operation and maintenance of equipment.
• Solves problems and provides other support of fielded hardware over the entire product life-cycle.
• Works with others to develop program test strategies.
• Manages performance of critical suppliers to ensure system integration and compliance with requirements.
• Conducts program independent reviews and reports results to program leadership.
• Coordinate with suppliers, customers, and internal groups to meet customer needs.

This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent
Employer will not sponsor applicants for employment visa status.
Basic Qualifications (Required Skills/Experience):

• 2 + years' experience in Engineering
• Bachelor's Degree or higher in an engineering or science related field.

Preferred Qualifications (Desired Skills/Experience):

• 2 + years' experience in Commercial Airplane Structural Design or Repair
• Experience with customer support

Education/ Experience:
Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.
Relocation:
This position offers relocation based on candidate eligibility.
Employee Referral Program:
This job is eligible for the Employee Referral Program.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 1st shift.
Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.
Relocation:
Relocation is available for eligible candidates, if authorized
Export Control Requirement:
This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a safety sensitive position
Contingent Upon Award Program
This position is not contingent upon program award
Experience Level:
Individual Contributor - 2
Job Type:
Regular
Job Code:
6C92I2 (697)
Equal Employment Opportunity:
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