Applications Engineer - APAC
Due to our exciting and rapid growth, HPR has a new and highly visible role for an Applications Engineer to help us provide world-class customer service for our clients trading in the US, EMEA, and APAC.
Hybrid role: This position will be supporting APAC working on a rotating schedule with the additional opportunities to advance your experiences in software, hardware, test or product management.
Tasked with maintaining HPR’s reputation as the industry leader in pre-trade risk solutions, you will be:
- Resolving technically complex problems for some of the largest financial institutions in the world in conjunction with our engineering staff
- Leveraging your strong communication, troubleshooting, and technical skills to interface with customers and find solutions
- Responding to customer inquiries via phone, email and web
- Diagnosing problems and providing workarounds to customers
- Engaging and immersing yourself into the engineering team to expedite problem resolution and deliver the highest levels of customer service and satisfaction
Required Qualifications:
- Bachelor’s Degree in Computer Science, Electrical Engineering, Computer Engineering, Information Technology, or similar field
- 2+ years supporting business critical applications
- Ability and initiative to complete tasks and solve problems autonomously
- Strong verbal and written communications skills
- Strong Linux systems administrator skills
- Experience with Python and Shell scripting
- Understanding of networking technologies and protocols (TCP, switch configuration, routing)
Desired Qualification:
- Familiarity with C programming
- Understanding of FPGAs
- Experience with Agile methodologies
Please note: HPR currently does not provide employment sponsorship