Application Support Developer (C#)

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Based on the evolving situation with Covid-19 we are mostly remote, this includes the hiring process. We are in the process of moving to a hybrid of onsite and remote with some positions remaining 100% remote.
Why This Role Is Important To Arcadia
Arcadia is looking for an Application Support Developer (C#) to be part of the Value-Based Care Data Services team. In this vital role, you will be an integral part in helping us support and improve our internal business applications and automated processes, to help drive increased efficiencies. You will work closely with end-users from multiple areas, subject matter experts, and senior data engineers, to perform root cause analysis on reported technical incidents as well as developing new enhancements and needed features.
As an Application Support Developer (C#), you will be expected to have experience and comfort in supporting internal business applications and improving automated processes across a wide array of use cases.
What Success Looks Like
In 3 months- Understand the technical environment, what the core databases are, and what applications and processes we support
In 6 months- Independently working to identify root cause issues and programming enhancements
In 12 months- Independently responsible for entire processes, to include some applications and some automated processes
What You'll Be Doing

    • Supporting, maintaining, and assisting with custom in-house business applications and web-based portals
    • Triaging, troubleshooting, and investigating reported issues
    • Working closely with Senior Data Engineers to identify and improve applications and processes
    • Participating in requirements collection, analysis, definition, and documentation activities
    • Learning something new every day and making a difference for "real" business users
    • Documenting technical processes and communicating with multiple people of various technical levels


You'll Need To Have

    • 3+ years C# programming experience in fast-paced environment with flexible project requirements
    • 1-3 years developing in ASP.Net MVC
    • 1-3 years working in SQL Server, including troubleshooting, and modifying stored
    • Healthcare industry experience
    • Experience with SSRS and SSIS is helpful
    • Experience with coding standards, version control, etc.
    • Microsoft Office experience (Word, PowerPoint, Excel, Access)
    • Experience digging into and understanding complex problems with limited info and/or guidance
    • Excellent communication skills and enjoy working with end-users to help them be more effective


Would Love For You To Have

    • Bachelor's Degree (Economics, Mathematics, Computer Science, Engineering, or other analytical discipline), or equivalent experience
    • Deep understanding of healthcare concepts (i.e. claims, eligibility, providers, members, diagnosis codes)
    • Experience building end-to-end data-based processes with loose and flexible requirements


What You'll Get

    • The opportunity to work for an amazing, fast-growing healthcare analytics company
    • Opportunity to work with industry standard clinical decision support platform
    • You seek a fun culture that encourages you to speak up and fosters creative thinking
    • Work closely with and learn new technologies to drive healthcare data integration projects
    • You enjoy mastering a subject area for a team and knowledge-sharing what you have learned
    • You want to use your skills to make an impact in healthcare
    • Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
    • A flexible, remote friendly company with personality and heart
    • Employee driven programs and initiatives for personal and professional development
    • Be a member of the Arcadian and Barkadian Community


About Arcadia
Arcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health. We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website , our online resources , and our interactive Data Gallery .
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

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An Insider's view of Arcadia

What's something quirky about your company?

Arcadia's Got Talent (AGT) is an annual talent show that I won last year. The best part about AGT was that it encouraged me to work on something I am passionate about outside of work. All of the entries were amazing & I think it's really awesome that the company does things to bring people together and celebrate our passions outside of the office.

Gary

Engineering Manager

What does your typical day look like?

Every day is a little bit different, which I really love and helps keep me engaged! Most days I have a combination of phone screens and meetings with my hiring managers or team. I also help manage a lot of our brand partnerships that have projects through out the year and play a part in helping construct Arcadia's company culture as we scale.

Julie

Talent Acquisition Manager

How has your career grown since starting at the company?

When I first came to Arcadia, I was the only person in my department, filling a brand-new role. In my 8 years here, my career has grown rapidly. I am now a Sr Manager of a department of 9, building the auditing program from the ground up and am known as a go-to person within the Value Based Care Services

Beth

Director, Contractual Oversite and Performance

How do you make yourself accessible to the rest of the team?

It's as easy as making time. I meet with my team members for one on ones to understand where their stressors are. Sometimes it's personal and I support with flexibility, time, or PeopleOps other times it's professional and these I tactically work with the team to coach or intervene.

Geo

Director, Engineering

How does the company support your career growth?

Arcadia is incredibly generous when it comes to career growth. I receive regular mentorship from my manager and leadership team. I also have a continuing education stipend that I use to take courses and attend conferences to further my skillset. My career path is mapped out and regularly adjusted with my professional interests and personal growth.

Mike

Senior Manager, Content

What are Arcadia Perks + Benefits

Arcadia Benefits Overview

We leverage cutting-edge technologies to enhance our work environment. From advanced collaboration tools to virtual reality experiences, we embrace technology to streamline processes and enhance the overall employee experience.

We offer industry leading benefits including unlimited vacation that Arcadians are able to use to ensure their work life balance. Work alongside and learn from highly skilled and experienced coworkers and teams.

Annual wellness program encourages fitness as a habit. Ongoing learning opportunities to enhance skills and advance careers.

Our commitment is to create a workplace where employees feel supported, valued, and empowered in all aspects of their professional and personal lives.

Your innovative spirit is not just appreciated; it's celebrated.

Culture
Volunteer in local community
We have a compassion club that raises money throughout the year and organizes annual Toys for Tots Drives and Breast Cancer Awareness fundraising programs.
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Dependent care flexible spending account plan
Generous parental leave
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Mass transit and parking FSA plans
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
This is a medical plan perk
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

At Arcadia we create programs and opportunities that allow connection with one another and bridge the work from home gap. We host themed events, contests with prizes, and provide resources for shared personal and professional interests. We have "No Meeting Fridays" to allow employees time for deep focus work and planning.

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