Application Development Manager – Service Assurance Systems (Remote)

| Charlotte, NC | Remote
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Company Description

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

We are currently looking for an Application Development Manager, Service Assurance Systems to join our growing Service Assurance team! As Application Development Manager, you will be responsible for managing software development & support teams within the Brightspeed's Service Assurance Systems development organization. You will play a key role in modernizing Lumen’s legacy systems that we will acquire. As Application Development Manager, Service Delivery Systems you have broad experience with software development, product delivery, agile, descopes and cloud computing. You are capable of leading the team by example and by contribution, as the teams develop and ship features. This role requires a love of learning and problem solving, and the ability to guide a team towards implementing architectures and solutions

As Application Development Manager, Service Assurance Systems your responsibilities will include:

  • Oversee software development, particularly in the areas of micro services and domain driven design, to guide team members to design and implement solutions
  • Design and review the code for optimal performance, scalability, and stability, and be able to qualify code with proper test procedures
  • Data modeling and performance analysis to dive end-to-end system enhancements utilizing best-in class technologies, systems efficiency, and productivity
  • Work closely with senior management, analyzing long-term business goals and suggesting ways the organization might achieve these goals with technology
  • Guide others to assess system usage trends and identify potential performance constraints with inter-system designs
  • Influence, negotiate, build consensus, and align with peer engineering, product, business teams and vendor partners on solutioning and implementation
  • Provide industry knowledge, experience, and best practices to help the team stay ahead of the curve in keeping our technology stack cutting edge




  •  BS degree in Computer Science or equivalent
  • 10+ years of experience in software engineering with at least 5 years of leadership experience
  • 3+ years of experience with one of the major cloud providers GCP or Azure
  • Background in Java Development as this person will be involved in code reviews and technical design as well as some troubleshooting
  •  Experience building event-driven systems using Kafka
  • Technical leadership design experience required
  • Demonstrated knowledge of building, designing, and leading scaling highly available microservices
  • Extensive project experience with designing and implementing APIs using Apigee Edge
  • At least 2 years of experience in implementing API Security and Access Control (OAuth/SAML, Web SSO, SSL etc.)
  • Experience building Cloud-native applications with integration with the Big Data ecosystems (Hadoop, NoSql, Spark etc.) is a plus
  • Working knowledge of web platform technologies such as Java, Spring framework, MVC, REST, Graph, Kafka, GraphDB Web services in a hybrid/multi-cloud environment
  • Experience with HTML / Web Design, JavaScript, Angular
  • Excellent verbal, written and interpersonal communication skills with the ability to prioritize the key business programs by collaborating with business partners


  • Experience with ServiceNow is a plus
  • Experience working in Telecom industry is a plus

Additional Information


We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We meet you where you are...wherever you are, by providing sensible remote and hybrid work arrangements. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

Please be advised that Brightspeed (Connect Holding LLC) requires its employees to be fully vaccinated against COVID-19, subject to the Company’s legal obligations including potentially accommodating an employee’s sincerely held religious beliefs or medical condition.

More Information on Brightspeed
Brightspeed operates in the Internet of Things industry. The company is located in Charlotte, NC. Brightspeed was founded in 2022. It has 65 total employees. To see all 135 open jobs at Brightspeed, click here.
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