Austin, TX

AI Cloud Deployment Engineer (CDE) at SailPoint

| Austin, TX
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The Cloud Deployment Engineer would work alongside the Solution Architect and Project Manager to successfully deliver SailPoint's AI solution to customers.
AI is SailPoint's newest Software-as-a-Service offering which provides machine learning-based analytics around a customer's identity data. Those analytics can then be used to provide recommendations and a variety of business benefits to the end user.
  • Deployment and integration of the AI Services SaaS product for customers, including:
    • Configuring virtual appliances (VMs) to connect to cloud-based applications
    • Reviewing and configuring identity attribute mappings
    • Working with DevOps team to perform data loading and collector configuration tasks
    • Configuration of analytics dashboards
    • Testing of all configurations
  • Communicating to clients aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation.
  • Post-sales requirements gathering, analysis and documentation.
  • Working with clients for user testing, debugging, support and maintenance.
  • Enabling and training customers via knowledge transfer sessions during the implementation process.

  • 1-4 years of professional work experience as part of a software company or systems integrator.
  • Exposure to programming languages, databases, or enterprise software configuration.
  • Interest in or exposure to cloud technologies and software-as-a-service (SaaS)
  • Ability to quickly learn and absorb new technologies
  • Proven track record of troubleshooting techniques and effective use of documentation, online sources, testing, experimentation, and the knowledge of other technical professionals to solve problems.
  • Excellent communication skills and experience working with clients
  • Strong organizational skills and the ability to multi-task
  • Experience with SaaS product installation, configuration and management a plus
  • Experience with either data processing, data management or data analytics software plus
  • Experience with data science or machine learning a plus
  • Security software or internal IT audit experience a plus.
  • Experience with Enterprise Cloud Based Systems a plus (AWS, Azure, GCP)
  • Familiarity with identity management provisioning systems (SailPoint, Sun, Oracle, IBM) a plus.

The job is based in Austin, Texas. Local candidates preferred but REMOTE work is permitted depending on experience.
Bachelor's degree or equivalent work experience.
This position requires up to 10% travel.
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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