Aftersales Engineering Manager - Diagnostics Hardware and Software at General Motors (Detroit, MI)

| Detroit, MI
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Hybrid: This position does not require an employee to be on-site full-time to perform most effectively.
  • This position may require an employee to be onsite monthly.

Lead an Aftersales Engineering organization and serve as the Aftersales representative to product engineering SMT engineering leadership. Design and develop solutions to complex problems in tandem to establishing strategic direction for the assigned area of responsibility to include budget and resource allocations. Responsible for handling various engineering projects, processes, budgets, and timelines and making any necessary adjustments to ensure successful completion. Achieve budget goals. Stay up to date on company-wide and industry best practices/trends relevant to position. Builds a diverse and effective team by selecting the best talent, handling performance, and providing mentorship / coaching.
  • Lead a group of high performing individuals that develop vehicle communications interface software and hardware that enables successful vehicle service programming events.
  • Support and represent GM Aftersales' interests in various industry standards (e.g., SAE, ISO, IEEE).
  • Responsible for code development (device controls, configurations, learns, and setups) for electronic module programming events.
  • In charge of developing and communicating strong objectives and corresponding project plans.
  • Own, sustain, plan future developments for:
    • GM's Vehicle Communications Subsystem (VCS) and Development Programming System (DPS), including providing licenses in accordance with governing policies, as well as level 1 support to users.
    • Auto Technician scan tool vehicle communications interface hardware/software, including management of the vendor relationship and budgeting for future development work.
  • Sustain and plan future developments on software simulation tools, used by the diagnostic scan tool, programming and IT teams.
  • Work closely with and support various teams inside and outside of GM globally: cybersecurity, product engineering, aftersales, suppliers/vendors, joint ventures, special projects, etc., on new technology solutions for service.

Additional Description
Minimum Requirements:
  • Bachelor of Science in Engineering to include Mechanical, Electrical, Software Systems, Computer Science, Computer Engineering, or related degree.
  • 8+ years of engineering experience related to vehicle electrical architecture standards, vehicle systems diagnostic data, serial data communications/networks (e.g., SAEJ1850, KWP2000, CAN, CANFD, Ethernet), embedded control systems, calibrations, and hardware.
  • Demonstrated analytical, problem solving, and root cause analysis skills, especially where problems are unusual and difficult.
  • Excellent multi-functional communication, leadership skills and collaboration.
  • Proven results in successful project execution.
  • Demonstrated ability to:
    • "Deal with Ambiguity" while driving timely decision making and while ensuring progress to objectives per project plans.
    • Manage and measure work through metrics, data, and results with autonomy and accountability for results.
    • Lead numerous projects with different focal areas to successful completion.
  • Leadership experience of teams of engineers responsible for developing or testing software/hardware.
  • Excellent verbal and written communications and presentation skills.

About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;• Company and matching contributions to 401K savings plan to help you save for retirement;• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; • Tuition assistance and student loan refinancing;• Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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