General Motors
Detroit, MI

Aftersales Engineering Manager - Diagnostics Hardware and Software at General Motors

| Detroit, MI
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Description
Hybrid: This position does not require an employee to be on-site full-time to perform most effectively.
  • This position may require an employee to be onsite monthly.

Lead an Aftersales Engineering organization and serve as the Aftersales representative to product engineering SMT engineering leadership. Design and develop solutions to complex problems in tandem to establishing strategic direction for the assigned area of responsibility to include budget and resource allocations. Responsible for handling various engineering projects, processes, budgets, and timelines and making any necessary adjustments to ensure successful completion. Achieve budget goals. Stay up to date on company-wide and industry best practices/trends relevant to position. Builds a diverse and effective team by selecting the best talent, handling performance, and providing mentorship / coaching.
  • Lead a group of high performing individuals that develop vehicle communications interface software and hardware that enables successful vehicle service programming events.
  • Support and represent GM Aftersales' interests in various industry standards (e.g., SAE, ISO, IEEE).
  • Responsible for code development (device controls, configurations, learns, and setups) for electronic module programming events.
  • In charge of developing and communicating strong objectives and corresponding project plans.
  • Own, sustain, plan future developments for:
    • GM's Vehicle Communications Subsystem (VCS) and Development Programming System (DPS), including providing licenses in accordance with governing policies, as well as level 1 support to users.
    • Auto Technician scan tool vehicle communications interface hardware/software, including management of the vendor relationship and budgeting for future development work.
  • Sustain and plan future developments on software simulation tools, used by the diagnostic scan tool, programming and IT teams.
  • Work closely with and support various teams inside and outside of GM globally: cybersecurity, product engineering, aftersales, suppliers/vendors, joint ventures, special projects, etc., on new technology solutions for service.

Additional Description
Minimum Requirements:
  • Bachelor of Science in Engineering to include Mechanical, Electrical, Software Systems, Computer Science, Computer Engineering, or related degree.
  • 8+ years of engineering experience related to vehicle electrical architecture standards, vehicle systems diagnostic data, serial data communications/networks (e.g., SAEJ1850, KWP2000, CAN, CANFD, Ethernet), embedded control systems, calibrations, and hardware.
  • Demonstrated analytical, problem solving, and root cause analysis skills, especially where problems are unusual and difficult.
  • Excellent multi-functional communication, leadership skills and collaboration.
  • Proven results in successful project execution.
  • Demonstrated ability to:
    • "Deal with Ambiguity" while driving timely decision making and while ensuring progress to objectives per project plans.
    • Manage and measure work through metrics, data, and results with autonomy and accountability for results.
    • Lead numerous projects with different focal areas to successful completion.
  • Leadership experience of teams of engineers responsible for developing or testing software/hardware.
  • Excellent verbal and written communications and presentation skills.

About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;• Company and matching contributions to 401K savings plan to help you save for retirement;• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; • Tuition assistance and student loan refinancing;• Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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What are General Motors Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of General Motors

How would you describe the company’s work-life balance?

GM has a people-first culture that inspires everyone to help each other and improve themselves. It fosters a workplace of inclusivity instead of focusing solely on company results. I really feel like I am seen as an individual and that my work has an impact at GM.

Navya

Data Analyst, Data Management and Analytics Group

What projects are you most excited about?

I’m currently working on the Cruise AV and Cruise Origin, along with ADAS projects. I enjoy working in the new technology space because it allows me to think creatively and come up with innovative ideas to solve problems.

Victoria

Autonomous Vehicle Validation

How does the company support your career growth?

GM continually allows me the flexibility to pursue a variety of assignments and roles in accordance with my interest and evolving skillset. With each move, I’ve found satisfaction through increased responsibility and overall scope of work. The key to success is understanding the business while building and growing your leadership acumen.

Charles

Program Engineering Manager, Battery Electric Vehicles

How do you make yourself accessible to the rest of the team?

I want my team members to feel like they’re working with me, not for me. So, I make myself vulnerable to my team. I share my failures and ask for help. Likewise, I try to create an open, safe and trusted environment for them to discuss their challenges. I share my success stories to inspire them to realize their career aspirations.

Sri

Director, Ultifi Data Platform Services

How has your career grown since starting at the company?

I started as a calibration test engineer, then moved into our Immersive Lab, where I leveraged cutting-edge technology to speed up engineering and design processes. Now, I’m using that experience as an Integration Design Engineer in our Advanced Studio. These opportunities enabled my professional growth and I can’t wait for my future in innovation.

Jeremiah Hamlin

Design Engineer

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