057115-Enterprise Architect - CX at Capgemini (Atlanta, GA)

| Atlanta, GA
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Enterprise CX Technical Architect

About DCX - Digital Customer Experience

The Capgemini Digital Customer Experience (DCX) practice specializes in driving business value and customer engagement at each stage of the customer journey from marketing and sales to commerce and service. By combining proven methodologies, deep technical expertise, design and strategy, its talented teams take an integrated approach to addressing the total experience, for both customers and employees. By creating immersive experiences that engage and convert, brands can realize their CX vision and get the future they want.

About Capgemini

Capgemini is a strategic partner and a leader in customer experience (CX). Our holistic approach and breadth of experience enables companies to transform their business and transform the customer lifecycle. We implement technology, provide support and strategy for marketing, sales, service and commerce solutions.

We work with several large B2B, B2C and D2C brands, delivering amazing results for clients including the cosmetic, entertainment, pharma, retail, manufacturing, energy, and telecommunication industries.

About Our Culture

Capgemini is a dynamic company that looks for team members to grow with us. We are committed to supporting you to GET THE FUTURE YOU WANT. That is our commitment to every employee. Capgemini offers a generous total rewards package, including flexible hours, autonomy, transparency, and a diverse and inclusive culture. With 11 Employee Resource Groups, we are committed to supporting your causes and getting involved in your community to help make it better. We have an electrical spirit and encourage professional development. No matter the location, or the role, every Capgemini employee shares one inspired mission: To be bold; to be YOU.

Join us to get the future you want!

Job Description:

The CX Enterprise Architect works with clients to define the enterprise business and technology architecture implications of digital transformation or business model shift. They will help clients identify and define technology initiatives needed to support their digital initiative and instruct the team of the implementation of the architectures necessary to deliver and support identified capabilities. As a CX enterprise architect they will cover solutions across the entire CX digital ecosystem and provide guidance and oversight to the Technical Architect and Technical Leads ensuring that the solution is delivered to Capgemini standards. The CX architect will also provide insight and guidance around future solutions like headless, composable, cloud and serverless solutions. Finally the CX architect will have a comprehensive understand of supporting solutions like middleware, microservices patterns and experience solutions.

Key Qualifications:

As a CX Technical Architect, you design and manage enterprise solutions. You demonstrate leadership of topics in the architect community and show a passion for technology and business acumen. You work as a stream lead at CIO/CTO level in a major client organization. You lead Capgemini operations relating to market development and/or service delivery excellence.

Top 3 requirements:
  • Experience with solutioning and architecting major digital transformation which required the combinations of more than 3 CX technologies.
  • Experience with more than 1 enterprise grade commerce platform (SAP, Magento, SF, EP, Oracle, etc).
  • 15 years experience in digital technology.
About Capgemini

A global leader in consulting, technology, services, and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client's opportunities in the evolving world of cloud, digital, and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 300,000 team members in over 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now require sponsorship of a visa for employment authorization in the US by Capgemini.

Visit us at www.capgemini.com. People matter, results count.

Enterprise CX Technical Architect

About DCX - Digital Customer Experience

The Capgemini Digital Customer Experience (DCX) practice specializes in driving business value and customer engagement at each stage of the customer journey from marketing and sales to commerce and service. By combining proven methodologies, deep technical expertise, design and strategy, its talented teams take an integrated approach to addressing the total experience, for both customers and employees. By creating immersive experiences that engage and convert, brands can realize their CX vision and get the future they want.

About Capgemini

Capgemini is a strategic partner and a leader in customer experience (CX). Our holistic approach and breadth of experience enables companies to transform their business and transform the customer lifecycle. We implement technology, provide support and strategy for marketing, sales, service and commerce solutions.

We work with several large B2B, B2C and D2C brands, delivering amazing results for clients including the cosmetic, entertainment, pharma, retail, manufacturing, energy, and telecommunication industries.

About Our Culture

Capgemini is a dynamic company that looks for team members to grow with us. We are committed to supporting you to GET THE FUTURE YOU WANT. That is our commitment to every employee. Capgemini offers a generous total rewards package, including flexible hours, autonomy, transparency, and a diverse and inclusive culture. With 11 Employee Resource Groups, we are committed to supporting your causes and getting involved in your community to help make it better. We have an electrical spirit and encourage professional development. No matter the location, or the role, every Capgemini employee shares one inspired mission: To be bold; to be YOU.

Join us to get the future you want!

Job Description:

The CX Enterprise Architect works with clients to define the enterprise business and technology architecture implications of digital transformation or business model shift. They will help clients identify and define technology initiatives needed to support their digital initiative and instruct the team of the implementation of the architectures necessary to deliver and support identified capabilities. As a CX enterprise architect they will cover solutions across the entire CX digital ecosystem and provide guidance and oversight to the Technical Architect and Technical Leads ensuring that the solution is delivered to Capgemini standards. The CX architect will also provide insight and guidance around future solutions like headless, composable, cloud and serverless solutions. Finally the CX architect will have a comprehensive understand of supporting solutions like middleware, microservices patterns and experience solutions.

Key Qualifications:

As a CX Technical Architect, you design and manage enterprise solutions. You demonstrate leadership of topics in the architect community and show a passion for technology and business acumen. You work as a stream lead at CIO/CTO level in a major client organization. You lead Capgemini operations relating to market development and/or service delivery excellence.

Top 3 requirements:
  • Experience with solutioning and architecting major digital transformation which required the combinations of more than 3 CX technologies.
  • Experience with more than 1 enterprise grade commerce platform (SAP, Magento, SF, EP, Oracle, etc).
  • 15 years experience in digital technology.
About Capgemini

A global leader in consulting, technology, services, and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client's opportunities in the evolving world of cloud, digital, and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 300,000 team members in over 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now require sponsorship of a visa for employment authorization in the US by Capgemini.

Visit us at www.capgemini.com. People matter, results count.
More Information on Capgemini
Capgemini operates in the Information Technology industry. The company is located in Bloomfield, NJ, Jersey City, NJ, New York, NY, Charlotte, NC, Atlanta, GA, Chicago, IL, Dallas, TX and San Francisco, CA. Capgemini was founded in 1967. It has 256603 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 740 open jobs at Capgemini, click here.
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