Detailed Description
The Associate Network Technician will perform the installation of network hardware infrastructure in educational and professional environments.
Roles and Responsibilities
- Implementation of new hardware and software in moderate-to-complex client network environments with guidance, review, and QA from Senior Lead Consultants
- Be a team player with the ability to work with peers implementing Collaboration solutions for enterprise-sized clients
- Provide Tier 1 support for network and Collaboration infrastructures
- Demonstrate continued growth and independence when working with clients
- Support network standards, processes, and security at client sites
- Maintain a professional demeanor when dealing with clients; work jointly through technicians or leadership.
- Communicate issues with lead/supervisor
- Work in a fast-paced environment while maintaining a clean work environment
- Communicate with superiors, coworkers, and customers in an effective and respectful manner.
- Install network switches and UPSs in-floor racks and access points (APs) on walls and ceilings.
- Patch cables into switches and APs in an orderly, aesthetically pleasing fashion.
- Ability to interconnect fiber jumper “patch” cables.
- Set up voice over IP (VoIP) phones; connect to the network, and test functions.
- Participate in the delivery of project supplies.
- Ability to receive instruction and perform tasks in a timely manner.
- Basic knowledge of hand tools and how to safely use them.
- Ability to complete tasks with minimal supervision.
- Skills to create and deliver presentations
- Ability to operate company vehicles and maintain a valid driver’s license.
- Ability to climb and work on ladders that range up to 35+ feet.
- Ability to learn and operate and work on man lift at heights up to 50+ feet
- Must have exposure to technology-related activities, as they relate to network environments.
- Experience in cabling infrastructure installation is very helpful.
- CCNA, CCENT are a plus but not required
- High school diploma, associate’s degree, or bachelor’s degree.
- Range is $15-16/hour
Additional DutiesSkills and ExperienceMinimum Qualifications/Technical and Educational Requirements
What We Do
Netsync specializes in collaboration & unified communications, data center and cloud, network infrastructure and others.
NETSYNC is an NMSDC-certified minority business enterprise (MBE), federally certified woman-owned small business (WOSB), and HUB-certified value-added reseller (VAR), specializing in the implementation of comprehensive IT life cycle solutions for a wide array of organizations.
As a Cisco Gold, Master Collaboration, and Master Security Partner; an HP and Intel Platinum Partner; and holding certifications and specializations from many of the industry’s leading technology manufacturers, NETSYNC has extensive experience performing large-scale implementations and deploying complex IT solutions for K-12 and higher education institutions, civic organizations, municipalities, government agencies, and corporate clients across several industries, including energy, healthcare, retail, and financial services.
Based in Houston, TX, with international offices, NETSYNC uses a blended approach that is both consultative and collaborative. We work with our clients to assess their needs, architect innovative technology solutions to meet those needs, and offer 24/7 access to our team of engineering experts who exceed clients’ expectations. This approach has earned NETSYNC numerous customer service excellence awards and recognition as a progressive partner that introduces the newest, best-of-breed products and solutions to clients.
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