Employee Services Specialist

Posted Yesterday
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Pasir Gudang, Johor Bahru, Johor
In-Office
Mid level
Big Data • Cloud • Hardware • Software
The Role
Oversee cafeteria services and employee transportation, manage facility operations, and ensure quality and compliance in food services.
Summary Generated by Built In
Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK™, and SanDisk® Professional brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

  • Oversee daily operations of cafeteria services, employee transportation, EPP (hard drive procurement), and beverage supply to ensure smooth and efficient employee servicing.
  • Manage end-to-end facility operations for café services, transportation, and EPP purchases, ensuring seamless day-to-day performance.
  • Monitor and maintain food service quality, food preparation standards, and hygiene compliance; coordinate necessary repairs, improvements, and preventive maintenance through CMMS work orders.
  • Ensure all cafeteria and facility equipment are in proper working condition by implementing both preventive and predictive maintenance schedules.
  • Collaborate with Facility Manager and liaise with external consultants and contractors to execute maintenance and operational tasks effectively.
  • Track and control departmental OPEX and R&M expenditures to ensure alignment with approved budgets.
  • Organize and manage monthly cafeteria committee meetings to address operational updates, employee feedback, and improvement plans.
  • Participate in IMS (Integrated Management System) and RBA (Responsible Business Alliance) working committees to support compliance and sustainability initiatives.
  • Remain on standby 24/7 to ensure critical apparatus and systems are functioning properly and that service continuity is maintained.
  • Perform additional duties as assigned by the Manager to support overall facility operations and employee welfare

Qualifications

  • Bachelor’s Degree in: Food Science & Technology, Facilities Management, Hospitality Management, Business Administration, or Finance (with relevant operational experience).
  • Certifications: Food Handling/Food Safety Certificate (preferred), Facilities Management or Safety-related training (advantageous).
     

Preference 

  • 3–5 years of experience in cafeteria operations, facilities management, employee services, or corporate hospitality.
  • Experience in coordinating preventive maintenance (CMMS), managing service vendors, and handling OPEX/R&M budgets.
  • Strong interpersonal and coordination skills to manage cross-functional teams and external contractors.

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline or email [email protected].

Top Skills

Business Administration
Cmms
Facilities Management
Finance
Food Science & Technology
Hospitality Management
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The Company
HQ: Bengaluru, Karnataka
25,132 Employees

What We Do

At Western Digital we create data storage solutions that power the technology of today and inspire the innovations of tomorrow.

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