At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.
Join us as we continue to grow and make a mark as the 5th largest telco in Australia!
Why work for Aussie?
Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!
Our fantastic culture lives and breathes our values:
Don't be ordinary, be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.
We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.
But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.
The good stuff
26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn, grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia
Let’s talk about you
You’re a thoughtful and empathetic professional who thrives on supporting others through complex workplace matters. You bring clarity, calm, and care to challenging conversations, and you’re passionate about creating fair, respectful, and inclusive experiences for everyone. You’re confident navigating employment frameworks, and you enjoy working collaboratively to guide outcomes that reflect both people and purpose.
You bring:
Proven experience as an HR Advisor, Employee Relations Specialist, or similar role
Strong planning and organisational skills
Experience supporting a range of employee matters, including investigations and complex cases
A solid understanding of People & Culture practices and employment frameworks
Sound knowledge of Australian employment laws and the ability to interpret and apply them thoughtfully
A strong connection to Aussie’s values and a commitment to using them to guide your work
Excellent communication and relationship-building skills
Active listening and thoughtful questioning skills
A calm, solutions-focused approach to resolving conflict
Discretion, empathy, and professionalism when handling sensitive matters
Confidence working independently and collaboratively
Adaptability and a willingness to learn in a fast-paced environment
How will you support our “Why?”
As our Employee Relations Advisor, working in our centralised People Services team, you’ll bring our values to life by supporting these key activities and outcomes:
Provide expert guidance on complex employment matters such as underperformance, conduct, terminations, investigations, and more
Support and guide leaders to confidently manage employee matters, reducing the need for escalation
Facilitate and coordinate learning sessions to build leader capability
Collaborate across the People & Culture team to identify emerging themes and contribute to proactive improvements in the employee experience
Coordinate and support workplace reviews and investigations, and work with our Partnering Team to share insights with leaders
Maintain clear records of ongoing matters and use data to identify patterns and opportunities for improvement
Stay across changes in employment legislation and help communicate these shifts to the business in a clear and practical way
Contribute to the ongoing improvement of our People policies and processes, ensuring they remain current, inclusive, and effective
Support a culture of thoughtful, risk-aware choices that balance fairness, compliance, and care
Ready to join?
Hit the apply button to submit your application and our fantastic team will be in touch!
Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.
If you have any questions, get in touch today with our team at [email protected]
Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!
What We Do
Aussie Broadband is in business to change the telco game.
We're a rapidly growing internet service provider with a reputation for providing high-quality internet, transparent customer service and a great place to work. We are proud to have an all-Australian based support team, and don't need to go offshore. We believe it is possible to work smarter, not harder, and keep jobs locally.
We've evolved from a start-up in a lounge room in Morwell, later merging with Westvic Broadband, and now listed on the ASX. We are the fifth largest provider of NBN services across Australia.
We offer a range of services across the residential, small business and enterprise segments, wholesale and white label segments. Aussie Broadband is also well-known for operating a quality network, with the rollout of our own fibre network across Australia underway.
We not only challenge the game in telco, but also other games worth playing - like a focus on inclusion, values that live within the business rather than on the walls, how a rapidly growing company can still feel like a family, how we can make our communities better, and how a regional business can make a national impact.
