Employee Experience Coordinator

Title: Employee Experience Coordinator

Location: Guadalajara, MX 

THE OPPORTUNITY:
Although we’re proud of our history, we’re even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages, and retains elite talent.

At Salesloft, our Employee Experience Coordinator will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing People Team, and you will be instrumental in enhancing the employee experience globally. We believe that the most successful organizations have a passionate and supportive team behind them.

On a day-to-day basis, you will be responsible for:

• Supporting global onboarding, offboarding, and employee lifecycle management processes
• Assisting with employee engagement and experience programs
• Managing employee communications and responding to inquiries via internal ticketing systems
• Coordinating key People Team initiatives, including event planning, office management, and internal programs
• Handling HR administrative tasks such as documentation, records management, and employee data updates
• Collaborating with the Total Rewards team on benefits administration and supporting employee leave management
• Facilitating cross-functional collaboration and internal People Team projects
• Partnering with the People Operations Generalist in Mexico to ensure compliance and seamless HR operations

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to make a difference and help drive excellence in our Lofters experience at Salesloft.

WHAT WE’RE LOOKING FOR:
We are seeking a proactive, detail-oriented, and motivated individual who is passionate about enhancing the employee experience and supporting HR initiatives on a global scale. If you’re looking for an opportunity to learn more, do more, and become more, then becoming an Employee Experience Coordinator is the career path for you!

THE TEAM:
Our Salesloft’s People Team is comprised of seasoned and up-and-coming HR professionals who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Employee Experience team consists of results-oriented individuals who are dedicated to supporting employees and fostering a positive workplace culture. They are also the epitome of our core values and every day they lead with humility and respect, earn customer trust, put team over self, redefine what’s possible, and deliver big results.

THE SKILL SET:

• 1+ years of internship or professional experience, preferably within HR
• Basic understanding of Human Resources and employee lifecycle preferred
• Previous experience supporting programs and managing schedules in a dynamic environment
• Experience with G-Suite and HRIS systems preferred
• Strong ability to manage and prioritize multiple tasks in a high-demand environment while demonstrating professionalism and sound judgment
• Impeccable attention to detail and exceptional organizational skills
• Excellent written and verbal communication skills to interface effectively with all levels of the organization
• High level of empathy, providing an accommodating and customer-focused experience for employees
• Initiative to proactively improve processes and enhance the employee experience
• High level of professionalism when handling confidential employee data
  

WITHIN ONE MONTH, YOU’LL:

• Attend Salesloft’s New Hire Orientation, where you will learn our Salesloft story and understand what makes our “Lofters” unique
• Familiarize yourself with our HR processes and systems, and get to know the People Team members
• Begin 1:1s with your manager, understand your 30-60-90 plan, and delve into your responsibilities
• Meet with teammates and key partners to understand their roles and how they intersect with the Employee Experience team

WITHIN THREE MONTHS, YOU’LL:

• Feel comfortable managing day-to-day HR operations and employee inquiries
• Contribute to ongoing employee engagement initiatives and provide feedback for improvements
• Collaborate effectively with cross-functional teams on HR projects and events

WITHIN SIX MONTHS, YOU’LL:

• Consistently support the HR functions across various regions, ensuring compliance and effective communication
• Continue to develop your skills in employee engagement and HR operations

WITHIN TWELVE MONTHS, YOU’LL:

• Be recognized as a “go-to” key contributor to the Employee Experience team and the overall People Team’s success
• Set an example for new team members, assisting in their onboarding and training
  

WHY YOU’LL LOVE SALESLOFT:
At Salesloft, we're not just a company; we're a community built on shared values.

Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals. Thousands of the world’s most successful sales teams, like those at Google, 3M, IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2021, Atlanta Business Chronicle’s 2022 Healthiest Employers, three times by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Fortune, Glassdoor, Atlanta Journal-Constitution, and Inc Magazine.

In addition to our stand-out organizational health, G2 recently ranked us #1 in Enterprise Sales Engagement, and we were named a leader in the 2024 Forrester Wave for Revenue Orchestration.

We’re redefining an age-old industry. This is challenging work – but our team of driven innovators makes the journey thrilling. We’re fast-paced, cutting-edge, and collaborative. We pursue excellence in everything we do and have a lot of fun along the way. Come join us!

Check us out on Glassdoor and see what people LOVE about working for Salesloft!

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-trajectory organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• You will grow more here than you would anywhere else, that is a promise

Salesloft embraces diversity and invites applications from people of all walks of life. We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.