Senior E-Commerce Manager, Korea

About the role

We’re looking for a Superstar to join our Korea Dream Team as E-Commerce Manager. HE/SHE will be responsible for accelerating Charlotte Tilbury’s online business and building strong brand presence across key e-commerce platforms. Reporting to the Head of Marketing & Communications, this role will define sales targets, manage platform strategies, and lead NPD launch campaigns while maximising retailer relationships and performance marketing efficiency.

This is a role for a data-driven, commercially minded individual with 5–7 years’ e-commerce experience in the beauty, luxury, or FMCG sector.

As an E-commerce Manager, Korea you will

Lead 360 Marketing Strategy Drive E-Commerce Growth

• Drive E-Commerce Growth

-        Set sales targets per vertical and core product category across major platforms, by developing and executing monthly promotion calendars to achieve growth objectives. Build and manage e-commerce sampling and GWP plans to drive trial and conversion.

-        Build NPD launch calendar for all e-commerce channels, and plan and execute platform-specific campaigns for NPD in collaboration with retailers to maximize visibility, traffic, and conversion during key launches.

• Performance Marketing & Data Analytics

-        Develop and operate performance marketing campaigns (search, display, social, retargeting, affiliates); direct operation experience is strongly preferred.

-        Collect and analyse platform data, including Naver Store, to extract insights and optimise campaigns. 

• Retailer & Cross-Functional Collaboration

-        Build and strengthen relationships with major e-commerce retailers, negotiating and maximising support.  

-        Collaborate with marketing, PR, education, and finance teams to ensure consistent campaign execution and budget alignment.  

-        Safeguard brand consistency across all digital touchpoints, aligned with global guidelines.

Omnichannel Activation

• Create Integrated Omnichannel campaigns

-        Partner with offline retail to create integrated omnichannel campaigns.

-        Work closely with CRM teams to develop personalised targeting, loyalty, and retention strategies.

Who you will work with

·        Reporting into Head of Marketing and Communication, KOREA

1.     5-7 years of proven experience in e-commerce marketing, ideally within global beauty luxury or FMCG

2.     Strong knowledge of Korea’s e-commerce landscape (NAVER, SSG, CHICOR, Lotte On, Kakao etc)

3.    Hands-on performance marketing expertise; director operator experience highly valued.

4.   Strong analytical skills, with proven ability to generate insights from platform data(esp. NAVER store)

5.    Experience in retailer management, promotional mechanics, sampling and GWP planning

6.   Proficient in Excel and PowerPoint; comfortable with dashboards and reporting.

7. Collaborative team player with strong interpersonal and communication skills, thriving in a fast-paced, high-growth environment.

8. Business Speaking English.   

Why join us?

• Competitive Compensation: We offer competitive compensation packages in the industry, including a base salary, performance-based bonuses.
• Exclusive Benefits: Enjoy generous staff discounts, regular Charlotte Tilbury gifts, and additional perks such as a birthday day-off and 15 days of annual leave plus public holidays.
• Flexibility & Inclusivity: Benefit from flexible working hours and thrive in a diverse, inclusive culture that values different backgrounds, voices, beliefs, and perspectives.
• Career Growth: We are committed to the professional growth of our employees, offering ongoing training, career development programs, and opportunities for advancement.