If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!
We offer
· Medical/Dental/Vision Benefits on your FIRST DAY!!!
· competitive wages
· great work atmosphere
Loyola Medicine, treating the whole person with compassion—to "also treat the human spirit." We are seeking a Dynamic Scheduler to schedule patient appointments in conjunction with orders, urgency of care and patient convenience, involving multiple sites when appropriate.
Job Duties:
Scheduling:
- Monitor physicians' schedules daily to optimize physician scheduling.
- Schedule patient appointments considering orders, urgency of care, and patient convenience.
- Coordinate appointments across multiple sites when necessary.
Insurance Verification:
- Utilize insurance verification procedures to ensure maximum reimbursement and correct payment for services.
Computer Applications:
- Proficiency in clinical, registration, and scheduling software systems.
- Be open to learning and adapting to new systems as required.
Telephone Utilization:
- Efficiently and effectively manage a high volume of telephone calls related to the service area.
- Answer calls using telephone customer service skills, aiming to maintain a 95% customer satisfaction rate for telephone interactions.
Position Requirements:
Required:
- An Associate's Degree or equivalent training acquired through work experience or education.
- Minimum of 3 years of previous job-related experience.
Preferred:
- A Bachelor's Degree or equivalent training acquired through work experience or education.
- Previous experience as a Service Rep is highly preferred.
In this role, the Dynamic Scheduler plays a crucial part in optimizing physician schedules, ensuring insurance verification, and managing appointment scheduling efficiently. Strong computer skills, particularly in healthcare software systems, are essential, and the ability to handle a high volume of phone calls is important.
Previous experience as a Service Rep is advantageous.
Top of Form
Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.
- We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
- We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.
Loyola Medicine Core Values
- Reverence
We honor the sacredness and dignity of every person. - Commitment to Those experiencing poverty
We stand with and serve those who are poor, especially those most vulnerable. - Safety
We embrace a culture that prevents harm and nurtures a healing, safe environment for a - Justice
We foster right relationships to promote the common good, including sustainability of Earth. - Stewardship
We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care. - Integrity
We are faithful to who we say we are.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Top Skills
What We Do
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.
