Director, Tax Operations

Who we are 

Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department. 

This is an on-site position and can be based from any of Asure's hub office locations including Austin, TX; Santa Ana, CA; Burlington, VT; Cherry Hill, NJ; Rochester, NY; Tampa, FL; or Cherry Hill, NJ

How you will contribute 

The Director of Tax Operations will lead the strategic and operational management of all payroll tax functions within our HCM/HRIS platform. This role is critical in ensuring accurate, compliant, and timely tax processing for our clients across multiple jurisdictions. You will oversee end-to-end tax operations including tax calculation, filing, payment, and reconciliation processes. As a senior leader, you will work cross-functionally with Product, Engineering, Legal, and Client Services to drive automation, improve system accuracy, ensure regulatory compliance, and deliver exceptional client experiences.

Strategic Leadership 

• Develop and execute a comprehensive tax operations strategy aligned with the company’s growth objectives and regulatory obligations. 

• Serve as the subject matter expert on payroll tax operations, offering guidance on regulatory changes, system enhancements, and best practices. 

• Partner with senior leadership to drive continuous improvements and innovation within tax processes and systems. 

Tax Operations Management

• Oversee daily operations related to multi-jurisdictional payroll tax calculations, filings, funding, payments, agency notices, and amendments. 

• Ensure compliance with federal, state, and local payroll tax regulations, including income tax, unemployment insurance, and wage reporting. 

• Manage tax calendar and reporting cycles to meet all filing deadlines accurately and efficiently. 

• Lead the tax year-end process including W-2, 1099, and ACA reporting. 

Systems & Process Optimization 

• Collaborate with Product and Engineering teams to support tax system configuration, integration, and automation. 

• Ensure accurate and timely implementation of legislative changes affecting payroll tax calculations and reporting. 

• Champion the use of automation tools to improve tax operations scalability and accuracy. 

Team Leadership & Development

• Build, lead, and mentor a high-performing tax operations team. 

• Establish KPIs and service level expectations to drive team accountability and performance. 

• Foster a culture of ownership, learning, and collaboration. 

Risk & Compliance

• Implement and maintain controls to mitigate risk and ensure audit readiness. 

• Respond to audits and tax authority inquiries in a timely and professional manner. 

• Stay up to date on legislative and regulatory changes that impact payroll tax. 

Client Support & Relationship Management

• Serve as an escalation point for complex client tax issues. 

• Work with Customer Success and Implementation teams to support direct, reseller, and enterprise client onboarding and issue resolution. 
• Provide internal and external tax operations training as needed. 

Qualifications 

• Bachelor’s degree in Accounting, Finance, Business, or related field. 

• 10+ years of experience in payroll tax operations, with 5+ years in a senior leadership role. 

• Expertise in federal, state, and local payroll tax regulations. 

• Proven experience in a high-volume, multi-jurisdictional payroll or HCM/HRIS environment. 

• Strong leadership and team development skills. 

• Excellent analytical, project management, and communication abilities. 

• CPA, CPP, or similar professional certification. 

• Experience with tax operations in a SaaS-based HCM or HRIS platform. 

• Knowledge of systems such as ADP, Workday, UKG, Oracle HCM, or equivalent. 

• Experience with tax automation or ERP integrations. 

Compensation 

The base range for this role is $120,000 - $140,000, depending on level of experience. 

This role offers a comprehensive benefit package.  

Benefits 

• Medical, Dental, Vision, HSA, FSA- All effective on day 1! 

• Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability 

• 401K Program with 3% safe harbor contribution 

• Employee Stock Purchase Program 

• Fitness Reimbursement Program 

• Self-Managed PTO 

Our Mission 

To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us. 

• Helping customers grow by getting the most from their human capital. 

• Helping our employees grow personally and professionally. 

• Growing relationships in our communities that inspire goodness. 

• Grow shareholder value 

Our Vision 

Be the most trusted Human Capital Management resource to entrepreneurs everywhere. 

Our Values 

Reflect who we are and what we stand for as a company. 

• Embrace Change 

• Lead with Integrity 

• Own the Outcome 

• Deliver Awesome 

• Be a Good Human 

We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. 

NO AGENCIES PLEASE 

Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.