Director of Talent Acquisition

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Location: 

• This role will be a hybrid based located in Plantation, FL. Potential for remote with travel to Plantation, FL when needed. 

Role:

This role is a hands-on Director of Talent Acquisition that will lead and execute full-cycle recruitment and onboarding activities across all operations while driving the design and optimization of recruiting and onboarding processes globally. This role is ideal for a recruiting leader who enjoys strategic ownership while remaining deeply involved in day-to-day execution. The Director of Talent Acquisition will own the end-to-end recruitment and onboarding functions in the U.S., manage vendor relationships and system integrations, and partner globally to standardize and scale Talent Acquisition processes.

Responsibilities:

Recruitment & Onboarding Execution

• Own and execute full-cycle recruitment.
• Manage and support small  global recruitment team, ensuring alignment with hiring priorities, SLAs, and business needs.
• Partner with hiring managers to develop job descriptions, define sourcing strategies, and guide the interview and selection process.
• Create and post requisitions, source and screen candidates, conduct interviews, and manage offers.
• Oversee and continuously improve the new-hire onboarding process, ensuring a smooth, engaging, and compliant experience.
• Manage the distribution and coordination of onboarding documentation and communications for all new hires in the U.S.

Systems & Process Ownership

• Manage UKG Recruiting and Onboarding module, ensuring full functionality, adoption, and user training.
• Build, document, and optimize recruiting and onboarding workflows globally, ensuring alignment across regions and consistent candidate experiences.
• Manage integrations between recruiting, onboarding, background check, and I-9 systems to maintain data accuracy and workflow efficiency.
• Serve as the primary owner and subject matter expert for all Talent Acquisition technology platforms and processes.

Vendor & Compliance Management

• Own vendor relationships for background checks, I-9/E-Verify compliance, and related integrations.
• Oversee ongoing work authorization maintenance to ensure compliance with all federal and state I-9 and E-Verify requirements.
• Support annual audits and internal reviews by maintaining accurate and compliant documentation across all recruiting and onboarding processes.
• Partner closely with Legal and Compliance teams to ensure adherence to all employment laws, data privacy regulations, and internal policies.

Cross-Functional & Global Partnerships

• Partner with business leadership across all U.S. functions to understand workforce needs, forecast hiring, and deliver effective talent strategies.
• Collaborate with the India HR team and other global HR partners to design and implement standardized recruiting and onboarding flows across regions.
• Work closely with Legal, Compliance, and HR Operations to maintain compliant, efficient, and scalable recruitment and onboarding programs globally.

Recruitment Operations & Continuous Improvement

• Develop, monitor, and report on key recruiting metrics and KPIs to evaluate effectiveness and identify areas for improvement.
• Drive process efficiency, documentation, and standardization across all stages of recruitment and onboarding.
• Support high-volume recruiting efforts during peak hiring seasons with scalable strategies and strong project management.

Qualifications:

• Bachelor’s Degree in Human Resources, Business, or related field.
• 8+ years of experience in full-cycle recruiting, including high-volume and professional-level roles.
• Proven experience managing HR technology implementation, preferably UKG Recruiting and Onboarding.
• Experience managing background check and I-9/E-Verify vendors and integrations.
• Experience building or optimizing global recruiting and onboarding workflows.
• Strong understanding of U.S. employment compliance, I-9 documentation, and E-Verify processes.
• Demonstrated ability to collaborate with Legal, Compliance, and international HR partners.
• Excellent organizational, communication, and project management skills.
• Ability to thrive in a hands-on, fast-paced, and dynamic environment.

Preferred Qualifications:

• Experience supporting multi-region or global recruiting operations.
• Proven success leading HR technology implementations or process improvement initiatives.
• SHRM or HRCI certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

NationsBenefits is an Equal Opportunity Employer.