Director, Supply Chain Operations

Reposted 25 Days Ago
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Portland, OR
Hybrid
149K-186K Annually
Expert/Leader
Fashion • Design
The Role
The Director of Supply Chain Operations leads and optimizes Supply Chain processes, drives efficiency, and mentors the team to meet business objectives in a cross-functional environment.
Summary Generated by Built In
Your Opportunity at ARC’TERYX:
As the Director, Supply Chain Operations, you will provide operational leadership support of Supply Chain processes and deliverables within the I2C (Innovation to Consumer) processes. You enable success of seasonal delivery by driving efficient operations through calendars, process and ensuring timelines and business objectives are met. In partnership with the Product Operations leadership team, you provide guidance and cohesion to optimize a high performing cross- functional way of working. 

This role will be based out of our North Vancouver or Portland office and is open to hybrid work. Candidates must be eligible to work in Canada or the United States.
 
Meet Your Future Team:
The Product Operations team optimizes the intersection of product creation, supporting through cross-functional teams to improve alignment, communication, delivery execution, and processes. We build a foundation for excellence through reinforcing business strategy with metrics, infrastructure, business processes, best practices and reporting.

If you were the Director, Supply Chain Operations, here are some of the core activities you would be doing:

  • Leading, mentoring and motivating the Supply Chain Operations team to enable the execution of supply chain processes.
  • Driving clear expectations and consistency of Supply Chain deliverables throughout Innovation to Customer (I2C) calendar as well as the ongoing business calendar
  • Establishing, owning and driving the continuous improvement of Supply Chain processes throughout I2C calendar, including process management and adherence
  • Driving seasonal deliverable execution and expectations throughout the Supply Chain team, while championing a culture of continuous challenge, improvement and growth
  • Identifying every opportunity to lead and mentor team members
  • Soliciting feedback from cross-functional leadership to support the overall business in identifying areas of process improvement, business calendar and team structure requirements
  • Monitoring and reporting on team performance metrics regularly to leadership
  • Partnering with the Product Operations leaders to ensure their fingers are on the pulse of the culture; helping to champion any learning opportunities for the development and growth of the team
  • Collaborating with People and Culture (P&C) and supporting the Supply Chain Operations team on recruitment and training
  • Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chain

Here are some of the things you could be working on in the future:

  • Expanding how the Supply Chain operations team and processes are supported holistically

Are you our next Director, Supply Chain Operations?

  • You have 10+ years’ Supply Chain experience within an apparel development environment, with 3+ years’ experience in director-level, leadership role
  • You have the ability to present strategic ideas and solicit buy-in from all levels of an organization
  • You communicate the vision, align your team around common objectives, and foster commitment to these objectives.
  • You are perceptive, emotionally intelligent and able to partner cross-functionally, able to demonstrate a strong track record of teambuilding.
  • You have strong influential leadership, with the ability to drive alignment across diverse cross-functional stakeholders at all levels of the business
  • You flourish in a fast-growth, entrepreneurial environment and thrive on contributing to our brand and team’s evolution through building relationships and creating partnerships
  • You set a clear vision, align your team around common objectives, and foster commitment to these objectives
  • You have a proven track record in developing and leading the execution of a multi-year business strategy
  • You drive organizational excellence through continuous communication and proactive, solutions-based approaches
  • You have strong business acumen with the ability to lead in a complex matrix business environment
  • You have the ability to think both strategically and tactically, with a persistent attention to detail
  • You have a strong knowledge of the Arc’teryx products and apparel processes
  • You are proactive in identifying the root cause of issues and developing solutions
  • You inspire breakthrough thinking and continuous improvement

Top Skills

Apparel Development
Metrics Reporting
Process Improvement
Supply Chain Management
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The Company
North Vancouver, British Columbia
1,383 Employees
Year Founded: 1989

What We Do

Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running.

Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories.

In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.

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