Director, SAP CoP - Order to Cash Lead

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
Responsibilities:
As the SAP Community of Practice OTC Lead, you will be responsible for overseeing the planning and execution of software and applications related to Order to Cash (OTC) and Sales Experience. Working closely with stakeholders and external suppliers within our SAP Community of Practice (COP) team, you will identify and deploy the right software and application solutions for the future, with a focus on SAP applications and best practices. Your responsibilities include:

• Leading the program of software renovation within the SAP CO P , with a focus on implementing regional and global strategies, particularly in SAP S/4HANA.

• Providing input to sales, logistics , and commercial controls for software and applications on both regional and global levels.

• Collaborating with management and overseeing requisitions, purchase orders, invoices, and payments.

• Exploring opportunities to leverage scale and drive savings in software and application investments.

• Ensuring support service level objectives and key performance indicators are achieved.

Requirements:
We are seeking candidates with a desire to drive their future and accelerate their careers, possessing experience and knowledge in the following areas:

• Managing staff responsibilities .

• Managing large-scale software and application services .

• Service delivery, support, and excellence .

• Program/Project management with experience managing multiple projects for budgets, resources, schedules, and quality o verview knowledge of SAP ERP modules and architecture in ECC and S/4HANA.

• Expert knowledge in sales and logistics modules such as SD, Credit and Claims Management, Logistics Execution, aATP , commercial master data, and analytics.

• Knowledge of integration points and techniques between sales with other SAP components, such as finance and logistics, as well as 3rd party applications.

• Hands-on experience with ECC and S/4 in application and configuration.

• Strong communication and interpersonal skills with the ability to work effectively with global teams.

• Strong analytical and problem-solving skills with the ability to evaluate information/data and make decisions effectively.

• Fluency in English is a must , both conversational and effective communication.

• General technical background.

• Understanding of integration and how different applications communicate with each other.

• Process and service orientation.

• CPG Business processes experience is a plus.

• 8 - 10 years of experience in large SAP ERP implementations across all SAP modules.

• 5+ years direct management/supervisory experience required on 4 or more SAP business process such as SD, LE-TRA, OTC, Credit Management.

• Experience as people manager with a minimum of 2 direct reports.

• Solid experience working with business process leads on streamlining functional requirements to propose standard SAP solutions

• At least two full SAP implementation cycles, with at least one of them being in S4 HANA version.

• Experience with Business Process Outsourcing (BPO) and Robotic Process Automation (RPA).

• Outstanding communication skills with the ability to coordinate and supervise the work of multiple workstreams running in parallel.

• Education/Certifications: SAP latest solutions and technologies; AGILE; ITIL; PM, and other relevant certifications.

• Travel requirements: 30 - 60%

• No Relocation support available.

Company Culture:
At our SAP COP, we are engaged in multiple parallel projects and initiatives globally. We offer an environment that fosters continuous improvement, innovation, and collaboration to drive our mission forward in the snacking industry.
No Relocation support available
Business Unit Summary
Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident , Oreo , Philadelphia , and local jewels like Clorets and Bubbaloo . We are leaders in the making of cream cheese, powdered beverages and confections-in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Software & Applications
Technology & Digital