AssistRx is a leading healthcare technology company focused on accelerating patient access to life-changing therapies. Through our premier patient solutions platform and advanced technology ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and healthcare providers to remove barriers and simplify the patient journey.
Our flagship suite of solutions — including iAssist, Hub Lite, Therapy Initiation, Prior Authorization, Benefits Verification, and specialty pharmacy connectivity — helps ensure patients start and stay on therapy faster. With a commitment to innovation, compliance, and compassionate care, AssistRx has become one of the most trusted organizations in specialty medication access.
We combine technology, talent, and empathy to solve some of the most complex challenges in healthcare.
The Director of Revenue Cycle Management is a strategic and hands-on leader responsible for ensuring accurate, timely, and compliant revenue recognition across all AssistRx service lines. This role oversees the full revenue lifecycle — including charge capture, billing, collections, cash application, dispute resolution, and system optimization — while driving operational excellence and enabling financial growth.
The ideal candidate is a forward-thinking leader who thrives at building high-performing teams, improving processes, strengthening internal controls, and leading system enhancements that elevate revenue cycle performance.
Key ResponsibilitiesLeadership & Strategy- Develop and execute the strategic vision for billing, AR, and collections functions.
- Lead, mentor, and grow high-performing teams across revenue cycle operations.
- Establish and monitor KPIs, benchmarks, and SLAs to drive accountability.
- Build strong cross-functional partnerships with Finance, IT, Compliance, Legal, and Operations.
- Oversee invoice development and submission across all service lines, ensuring alignment with contract terms, SOWs, and milestones.
- Lead the resolution of billing discrepancies or disputes in collaboration with Account Management.
- Direct cash application, reconciliation, AR monitoring, and aging improvement initiatives.
- Enhance workflows, documentation standards, policies, and internal controls.
- Partner with Finance on accurate revenue reporting, forecasting, and bad debt management.
- Own the optimization and administration of billing and AR systems.
- Lead system enhancements, upgrades, integrations, and implementations.
- Utilize data analytics to drive insight, improve transparency, and identify performance trends.
- Maintain data accuracy and ensure audit readiness.
- Maintain strong internal controls to ensure accurate and compliant billing practices.
- Support audits, documentation requirements, and external customer inquiries.
- Ensure compliance with internal policies, contractual obligations, and regulatory requirements.
Requirements
- Bachelor’s degree in Business, Finance, Accounting, or related field.
- 10+ years of progressive experience in billing, revenue cycle, or financial operations.
- Minimum 5 years of experience in a leadership capacity.
- Expertise in billing systems, contract interpretation, AR management, and revenue cycle operations.
- Proven success driving improvements in billing performance, AR reduction, and cash flow.
- Strong leadership, analytical, communication, and process improvement skills.
- Master’s degree (MBA, MHA, or related field).
- Experience in healthcare, pharma services, specialty pharmacy, or patient access programs.
- Hands-on experience with enterprise billing or ERP tools (NetSuite, Workday, SAP, Salesforce, etc.).
- Experience implementing or optimizing revenue cycle systems or digital transformation initiatives.
- Familiarity with HIPAA, healthcare compliance, audits, and SOC controls.
- Background with complex or milestone-based billing structures.
- Certification such as CRCR, CRCE, CRCP, or similar.
- Proficiency with analytics tools (Power BI, Tableau) to drive insights and trend analysis.
Benefits
- Supportive, progressive, fast-paced environment
- Competitive pay structure
- Matching 401(k) with immediate vesting
- Medical, dental, vision, life, & short-term disability insurance
- Opportunity to impact patient outcomes through data-driven healthcare technology.
- Collaborative and mission-driven culture that values innovation and continuous learning.
- Access to cutting-edge cloud technologies and modern data engineering tools.
- Competitive compensation, comprehensive benefits, and career growth opportunities
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
Top Skills
What We Do
AssistRx has engineered the perfect blend of technology and talent to provide manufacturers with an intelligent therapy initiation and patient support solution that improves patient uptake, visibility and outcomes.
Our balanced approach streamlines enrollment, reduces therapy disruptions and provides real-time therapy visibility through an integrated solution—delivering the informed touchpoints that simplify a complex system to enable better results for today’s patients. The AssistRx solution includes therapy initiation and patient support,
patient education and adherence, and therapy insights and analytics. We have built our entire platform to be flexible and scalable—interoperable with today’s technology standards.
As the only independent provider of an integrated solution, we offer the dual benefit of a stable, mature company that delivers with the nimble, responsive attitude of an entrepreneurial team. Experience what intelligent specialty therapy initiation and patient support is truly about—with the perfect blend of technology and talent that only AssistRx can deliver.
