About the role:
We are seeking a Director, Reseller Partnerships AMERS to lead and scale our reseller partner ecosystem across North America and Latin America. This is a senior leadership role responsible for driving revenue growth, partner performance, and strategic expansion through a network of high-volume resellers.
The ideal candidate brings deep experience managing end-to-end reseller models, understands the commercial dynamics across AMERS markets, and has a proven track record of growing partner-led revenue while leading and developing high-performing teams.
Position Overview:
As Director, Reseller Partnerships, you will own the strategy, performance, and growth of our reseller channel across the region. You will work closely with regional partners who manage the full customer lifecycle, ensuring alignment on commercial objectives, execution excellence, and scalable growth.
You will also lead a small team (4–5 people), providing direction, coaching, and operational rigor to maximize partner impact and revenue outcomes.
Key Responsibilities:
- Channel Strategy & Growth
- Define and execute the reseller strategy across North America and Latin America.
- Identify and unlock growth opportunities within existing reseller accounts and launch a new critical VAR relationship in the market.
- Partner Management & Performance
- Build and maintain executive level relationships with key reseller partners.
- Understand partner business models and lifecycle ownership.
- Revenue Ownership
- Own regional reseller revenue targets.
- Monitor partner performance metrics.
- Team Leadership
- Lead and develop a team of 4–5 partner/account managers.
- Cross-Functional Collaboration
- Partner with Sales, Customer Success, Marketing, and Operations.
- Market Expertise (AMERS)
- Navigate regional differences across North America and Latin America.
Qualifications and requirements:
- 7-10+ years of experience in channel sales or reseller partnerships.
- Proven experience managing end-to-end reseller models.
- Experience leading teams (4–5 reports).
- Understanding GRC.
- Fluent Spanish and English (mandatory).
- Experience in SaaS environments.
- Familiarity with Salesforce.
- Experience in multi country AMERS roles.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Skills Required
- 7-10+ years of experience in channel sales or reseller partnerships
- Proven experience managing end-to-end reseller models
- Experience leading teams (4-5 reports)
- Understanding GRC
- Fluent Spanish and English
- Experience in SaaS environments
- Familiarity with Salesforce
- Experience in multi country AMERS roles
What We Do
Diligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization. Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line. Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
