Director of Product Management

Please note: This is a full-time, in-person role based at our Boise or Phoenix office 

Job Summary

The role leads a team of product managers and product owners focused on identifying and delivering the right solutions to our carriers, brokers, and shippers customers. This role is instrumental to ensuring we are building products that align with our vision, staying on track with our goals, working effectively with other departments, and implementing best practices.

Essential Job Functions

·         Serve as the internal champion for product: working regularly with engineering leadership to align on goals and process improvements

·         Be a data-driven leader: this includes goal setting, tracking, and reporting progress to our executive team; product metrics to determine the right set of features to drive engagement and usage

·         Lead the development of an outside in approach for product strategy and vision supported by internal and external analysis; understand and participate in analyses of the competitive environment and customers needs

·         Drive creative, high-quality, product roadmaps based on truckstop.com strategy and vision

·         Create best practices for team as they create detailed business requirements and user stories that can be used to create product specifications and architecture for each product and application

·         Manage prioritization and trade-offs among customer experience, performance, and operational support load

·         Manage the needs of different stakeholders both for our customers and internal teams; Create buy-in for Truckstop products vision both internally and with key external partners

·         Drive product/feature launches through working cross-functionally with executives, engineering, design, marketing, and other product management team members; work with the Business to roll out the product to all offices and users, and measure the impact

·         Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial and technical goals; gather feedback from end users on the products and how to improve them

The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee.

Position Requirements

·         Bachelor’s degree in Computer Science or similar Engineering degree

·         10+ years of experience in product leadership, with 5 years of experience in consumer businesses products and/or business to business products

·         5 years of experience in management with a proven track record of building and managing high performing product management teams

·         Experience leading product management teams and driving them toward a big vision as well as consistent execution

·         Builds strong, productive relationships with other product stakeholders

·         Understanding documenting business requirements in one or multiple project delivery methodologies (Agile, SCRUM, etc.)

·         Deep understanding and experience with consumer growth tactics

·         Proven experience delivering high growth results in a consumer product role

·         MBA or master’s degree in computer science or similar Engineering degree

·         Passion for building innovative products that solve user needs through deep understanding of the customer

·         Ability to deliver products that drive key business metrics and respond to tight deadlines

·         Strong analytical, problem solving, and quantitative skills with data-driven approach to decision-making

·         Ability to influence team members across all departments and levels of the organization.

·         Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience

Additional Information:

Physical Demands: 

Minimum physical exertion. While performing the duties of this position, the employee is frequently required to sit, communicate, reach, and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 5 pounds on a regular basis. Manual dexterity and coordination are required over 75% of the work period while operating equipment such as computer keyboard and mouse. 

Work Environment: 

The working conditions will vary between an office environment and a remote home environment. The ideal protected indoor work environment is a clean, non-hazardous work area. The noise level in the work environment is typical of most office or remote home environments with telephones, personal interruptions, and background noises.

EEO Statement:

Truckstop.com provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.