Director, Product Management, DMS

Summary:

What Your Team Does

Today, the Documents Portfolio at Clio spans two core products, supported by 4 experienced product managers and 5 cross-functional teams. Together, they’re focused on building seamless, intelligent document solutions that address a broad range of customer needs — from drafting to collaboration and filing alongside deep platform integration. With a bold roadmap and significant investment, this team plays a central role in Clio’s next chapter. This role can be performed from one of our Canadian offices in a hybrid setting twice per week or remotely from Canada or from the US. Some exceptions may apply.

What You’ll Work On

Product Vision and Strategy (Documents):

• Define and communicate the long-term vision and strategic goals for Clio Documents

• Develop and articulate a clear 1, 3, and 5-year roadmap aligned with company objectives

• Ensure product performance meets business targets and course-correct across teams as needed

• Conduct deep analysis of new opportunities and present clear, data-driven recommendations

• Lead execution on approved initiatives, ensuring timely delivery, customer impact, and quality

• Partner with platform and infrastructure teams to ensure scalable, performant architecture

• Become a deep expert on our customers and the legal environments in which they operate

Team Leadership:

• Provide visionary leadership to a team of product managers

• Hire, coach, and develop team members to grow their impact and careers

• Foster a collaborative, inclusive, and high-performance culture

Cross-Functional Collaboration:

• Work closely with engineering, design, marketing, sales, operations, and customer success

• Ensure alignment on goals, shared accountability, and tight go-to-market execution

• Build strong communication channels to accelerate delivery and foster innovation

Analysis and Insights:

• Establish and track key performance indicators for product and team performance

• Leverage customer feedback, data, and market trends to inform decisions

• Identify emerging opportunities and threats, and create action plans to address them

Product Lifecycle Management:

• Own the full product lifecycle from ideation to launch, optimization, and scale

What You Bring 

You’ve led high-performing teams in complex environments and have a proven ability to drive outcomes through clarity, collaboration, and strategic execution. You might be a great fit if you bring:

• 3+ years in a Director role at a multi-product company

• Deep experience in B2B SaaS (bonus points for verticalized SaaS)

• A track record of scaling existing products and launching new ones

• Proven experience building and growing engaged, high-performing product teams

• An AI-first approach to problem-solving, with examples of leveraging ML to enhance product value

• The ability to switch seamlessly between high-level strategic thinking and detailed execution

• Experience defining long-term strategies and aligning teams to deliver against them

• Exceptional communication and storytelling skills

• Comfort making quick decisions with imperfect information

• A natural ability to align and inspire both product and cross-functional teams

• Experience navigating executive conversations with clarity and confidence

• Strength in breaking down ambiguous problem spaces into clear plans of action

• A track record that includes both wins and hard-earned lessons — and the humility to share them

• Low ego, curiosity, and an open mind

Bonus Points if You Have:

•  Experience in the documents or productivity space

• Knowledge of the legal industry

• A technical background

• Experience at a hyper-growth company

 

Ready to help transform how legal professionals do their most important work? Join us and help shape the future of legal technology — one document at a time.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include: 

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.

• Flexible time off policy, with an encouraged 20 days off per year.

• EAP benefits for you and household members, including counseling and online resources

• 401k matching and Child Education Savings

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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The full salary range* for this role is $215,500 to $269,400 to $323,300 USD. Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location. In addition, this role is eligible for variable pay that is based on company performance, with actual payout amounts calculated and paid on a quarterly basis.

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.