The Job
This leadership role is a catalyst for transformation, shaping the future of Simpro Group's enterprise applications and systems.Partnering with the CIO on strategic vision, the Director will passionately drive operational excellence and continuous innovation.
Embracing our Customer Centric and Growth Minded values, this role is critical to Integrate, Innovate, and Accelerate our platforms, creating a robust, scalable, and highly integrated technology landscape that propels organisational growth and efficiency.
You will provide strategic direction across all our core business systems, ensuring our technology stack is integrated and optimised to support our long-term business objectives and drive growth.
What You’ll Do
Strategic Vision & Roadmap:
Lead the development and execution of the comprehensive enterprise applications strategy and roadmap, aligning core business systems (e.g., Salesforce, HubSpot) with overarching company objectives and future growth.
Team Leadership & Development:
Inspire, manage, and mentor the internal Systems and Salesforce teams, fostering a high-performance culture focused on excellence, accountability, and continuous professional growth.
Operational Excellence & Governance:
Oversee all aspects of operational delivery for both strategic projects and business-as-usual (BAU) activities. Establish and monitor robust KPIs and SLOs to ensure process adherence, budget management, and optimal performance across all platforms.
Integration & Automation Leadership:
Drive the strategic definition, development, and oversight of the organisation's integration and automation landscape, ensuring seamless connectivity, standardisation, scalability, and efficiency across all enterprise systems.
Partnership & Stakeholder Engagement:
Cultivate and develop strong, collaborative relationships with key business stakeholders across all departments, the CIO, and C-suite/ELT. Ensure enterprise applications truly enable business objectives and foster cross-functional collaboration.
Vendor & Partner Management:
Strategically manage relationships with external operational and technology partners, optimising engagement and ensuring effective delivery outcomes aligned with business objectives.
Continuous Improvement & Innovation:
Champion and embed a culture of continuous improvement and innovation within the enterprise applications function, constantly seeking opportunities to enhance efficiency, effectiveness, and future readiness.
Performance Reporting & Platform Health:
Provide insightful reporting on the overall performance of the Enterprise Applications function and the health of key platforms, guiding strategic decision-making and ensuring transparency.
What You’ll Bring
Experience in a leadership position within enterprise applications, with a strong focus on CRM (e.g., Salesforce), ERP, Marketing Automation, or similar large-scale business systems.
Proven track record in defining and executing enterprise systems strategies, roadmaps, and transformational initiatives.
Demonstrable expertise in managing significant budgets, overseeing complex operational delivery, and nurturing strategic vendor/partner relationships.
Understanding of integration strategies, platforms (iPaaS), and automation technologies.
Exceptional leadership, communication, and stakeholder management skills, with a proven ability to influence and drive change at all organisational levels.
Degree in Computer Science, Information Technology, Business Administration, or a related field; Master's degree or relevant industry certifications (e.g., PMP, ITIL, Salesforce Architect) is highly desirable.
What We Can Offer You
A generous annual leave entitlement plus a personal leave entitlement
Private Health Insurance
Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
Life Insurance
Company pension scheme, with 5% employer contribution
Generous Parental Leave Program
Home Office Allowance
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
Talent Referral Programme – get rewarded for referring a friend to join our team!
Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
A discounts and cash back scheme
Flexible working environment
Casual dress and relaxed office environment
Happy hours and office games
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Click here to find out more about working at Simpro Group!
Our Core Values:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.
Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Top Skills
What We Do
Simpro is the total business management software for commercial trade service businesses. From job quoting and scheduling to inventory tracking, invoicing and everything in between, Simpro's smart technology solutions and expert long-term support help businesses build, repair and power their future with complete control over operations.
Led by CEO Gary Specter and headquartered in Brisbane, Australia, Simpro supports more than 8,000 businesses and 200,000 users worldwide in the electrical, plumbing, HVAC, security and fire protection industries with 400+ employees in six global offices.
In November 2021, Simpro acquired Clockshark, a US-based timesheeting and scheduling platform and AroFlo, an Australian-based job management software provider.
Our company is seeing tremendous growth globally and especially in the US. As our team grows, so do our opportunities! Join us! We'd love to have you along for the ride!
Why Work With Us
We are ONE Team.
No heroes. No egos. Just a diverse community of passionate people rolling up their sleeves and working hard to deliver exceptional technology, service and outcomes to each and every customer every day. Our values guide us:
We are One Team
We Innovate
We Own It
We Care
We Have Fun
We Understand
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