Director, EMN Operational Stream Lead

Posted Yesterday
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Mumbai, Maharashtra
In-Office
Senior level
Software • Biotech • Pharmaceutical
The Role
The Operational Stream Lead manages the External Manufacturing Network, ensuring supplier performance, operational oversight, and collaboration across functions to meet strategic goals.
Summary Generated by Built In
Job Description:

At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world.

Our Technical Operations division develops, manufactures and supplies high-quality products so our patients can live better lives. Creating and delivering life-changing products means getting it right first time is a shared responsibility, so our global manufacturing teams work closely together to ensure quality, accuracy and safety at all times. That means a culture of empowerment, where speaking up is valued, and growth and development are constant.

Ferring+You

As an Operational Stream Lead (OSL), you will support building a world-class External Manufacturing Network (EMN) organization, aligned with internal operations to deliver quality, service, cost efficiency, and innovation through strategic CMO partnerships. In this role, you will be responsible for the operational management of assigned Contract Manufacturing Organizations (CMOs), ensuring agility, resilience, and global patient access. You will lead cross-functional governance to drive supplier performance, enable issue resolution, and foster continuous improvement in support of company and patient needs.

This is a senior level position reporting to a global organization, with international colleagues and managerial oversight out of the Headquarters

Your day at Ferring

Operational Leadership

  • Lead and deliver operational performance across the External Manufacturing Network (EMN).
  • As OSL, lead the Operational Relationship- and the Supplier Relationship Teams coordinating and empowering cross-functional experts to ensure effective supplier oversight and governance.
  • Jointly, with the Supplier Relationship Team (SRT), set priorities, strategy, and align resources across the external supplier base.
  • Lead CMO S&OP and capacity planning, owning the External Operations capacity/demand ratio, and collaborate closely with value stream teams (short- to mid-term) and strategy teams (mid- to long-term).
  • Own the development and maintenance of the external supplier Long Range Plan, in collaboration with value stream, R&D, and strategy teams.

Cross-Functional Collaboration & Governance

  • Drive cross-functional collaboration and establish processes with Manufacturing, OPEX, Regulatory Affairs, Legal, Controlling, Quality, MTS, Procurement, and Supply Chain to ensure execution of operational plans, deliverables, and KPIs.
  • Ensure the effective flow of critical operational information across functions and geographies, proactively identifying and mitigating risks.
  • Accountable for identifying opportunities and resolving challenges within the SRT; escalate critical issues to the EMN LT PSQDC as needed.

Supplier & Performance Management

  • Serve as the primary operational point of contact for assigned CMOs.
  • Track and report key operational KPIs; lead governance meetings and performance reviews.
  • Monitor production schedules, supply risks, deviations, and CAPAs, ensuring timely resolution and escalation where needed.
  • Drive continuous improvement initiatives to strengthen supplier relationships and enhance resilience.

Behind our innovation…There’s you

  • Bachelor’s degree in Engineering, Supply Chain, Life Sciences, or related field; advanced degree preferred.
  • 8+ years of experience in pharmaceutical/biotech operations, supply chain, or external manufacturing management.
  • Proven ability to lead cross-functional teams and manage complex supplier relationships.
  • Strong problem-solving, communication, and negotiation skills.
  • Strong knowledge of GMP, compliance, and pharmaceutical production processes.
  • Experience with performance management tools, dashboards, and digital reporting

People come first at Ferring

  • Get inspired from our commitment to advocate for everyone’s right to build a family, no matter who you are, where you live or who you love
  • Our inclusive support package – “Building Families at Ferring” provides equal and accessible policies for all employees who wish to start their family journey, ensuring a global standard, irrespective of location and role
  • Parental leave for both birthing and non-birthing parents
  • Extended support on family building journey

Making a difference in the life of millions of people means we succeed by working together. Our diverse backgrounds, experiences, expertise, and perspectives enable us to find solutions to even the most challenging problems, and our success is tied to each team member’s contributions. Imagine the power of your career when it’s Ferring + You.

Behind our purpose… There’s you

If our mission and your vision are aligned, please apply!

We strive to build and maintain an inclusive and diverse workplace with equal opportunities and mutual respect for all employees regardless of their backgrounds and socioeconomic status.

Location:Ferring India M&S

Top Skills

Gmp
Performance Management Tools
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The Company
HQ: St-Prex
5,940 Employees
Year Founded: 1950

What We Do

Ferring Pharmaceuticals is a privately owned, research-driven, specialty biopharmaceutical group committed to building families and helping people live better lives. We are leaders in reproductive medicine and maternal health, and in areas of gastroenterology and urology. We are at the forefront of innovation in microbiome-based therapeutics and uro-oncology intravesical gene therapy. Ferring was founded in 1950 and employs more than 7,000 people worldwide. The company is headquartered in Saint-Prex, Switzerland, and has operating subsidiaries in more than 50 countries which markets its medicines in over 100 countries.

Community guidelines available here: https://re.ferring.com/Ferring-LinkedIn-Community-Guidelines

Social Media Privacy Notice available here: https://www.ferring.com/social-media-privacy-notice/

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