Director - Digital Experimentation (Memphis, TN) or Remote in USA
Lead the vision, strategy, and culture of experimentation across our digital ecosystem. You’ll build and scale a high-performing team, foster cross-functional collaboration, and champion best practices through governance and education. Your work will accelerate learning, spark innovation, and drive measurable business impact.
Key Responsibilities1. Team Leadership & Operational Excellence
Build and scale a best-in-class experimentation hub.
Define and evolve processes, governance, and tooling to support consistent, high-quality experimentation.
Establish a repeatable framework that enables scalable, impactful testing across teams.
2. Enablement & Education
Design and lead training programs to build experimentation fluency across the organization.
Empower teams with the tools and knowledge to confidently apply test-and-learn methodologies.
Foster a culture of curiosity, learning, and data-driven decision-making.
3. Talent Development & Mentorship
Lead a multidisciplinary team, supporting career growth through coaching, training, and clear development paths.
Create an environment that encourages innovation, ownership, and continuous improvement.
4. Governance & Knowledge Management
Ensure rigorous documentation and methodological consistency across all experiments.
Maintain a centralized repository of test learnings to promote transparency and cross-functional visibility.
Champion best practices that drive repeatability and scale.
5. Cross-Functional Collaboration & Influence
Partner across channels and divisions to embed experimentation into daily workflows and strategic planning.
Drive alignment and shared ownership of experimentation outcomes to maximize impact.
6. Strategic Planning & Prioritization
Develop and manage a dynamic experimentation roadmap that balances quick wins with long-term capability building.
Provide strategic direction that supports agile testing cycles and sustainable growth.
7. Technology & Industry Leadership
Stay ahead of emerging tools, platforms, and industry trends.
Evaluate and implement technologies that enhance experimentation efficiency and effectiveness.
8. Measurement & Impact Reporting
Build performance dashboards and reporting frameworks to communicate outcomes and insights.
Enable data-driven decisions through clear, actionable reporting.
Required:
Bachelor’s degree
7–10+ years of experience in digital experimentation, decision science, or related fields
Proven track record of leading experimentation programs and teams at scale
Preferred:
Master’s degree in Business, Computer Science, Mathematics, or related field
5+ years of experience training and governing research/testing methodologies
Experience driving strategic experimentation initiatives in large organizations
Deep expertise in quantitative analysis, behavioral science, and statistical testing
Strong understanding of Agile methodologies; experience using Jira to manage work
Excellent interpersonal and communication skills
Ability to influence and collaborate across diverse teams and levels of the organization
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Top Skills
What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ®
At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.”
As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live.
View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude.
To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
