Director, Alliances - Technical Evangelist

Posted 8 Days Ago
Be an Early Applicant
San Francisco, CA
In-Office
203K-294K Annually
Expert/Leader
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
The role involves acting as a bridge between developers, partners, and internal teams, ensuring successful AI integration on Slack's platform, shaping product strategy, and driving developer experience innovations.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Slack is the productivity platform for enterprises, and AI is at the center of our future. We are building the next generation of tools that will fundamentally change how people collaborate and work. We are looking for a visionary leader to help make Slack the default choice for developing AI apps.
This is a rare opportunity to have a serious impact on one of the world's largest platforms at the center of productivity and AI.

What This Role Is:

This role is the critical, high-trust bridge between our most innovative developers, partners, and our internal AI product teams. You will be deeply embedded with the teams building our AI platform, acting as the first and most important "customer zero."

Your mission is to ensure developers can successfully build and deploy AI on Slack's platform. You will achieve this by directly enabling and educating customers and partners, gathering and translating their feedback into actionable product strategy, and improving the developer experience to unblock adoption. You won't just talk about the platform; you'll help build and define it.

Responsibilities:
  • Be the Embedded AI Expert: Act as a deeply embedded partner within our AI product and engineering teams, bringing the voice of the developer directly into the planning, design, and iteration of our platform.
  • Create the Feedback Loop: Learn from every customer and partner interaction and turn that qualitative feedback into actionable, prioritized insights for our product and engineering teams.
  • Lead Customer & Partner AI Enablement: Work directly with our most strategic customers and partners to educate and enable them on Slack's AI capabilities, acting as their trusted advisor.
  • Shape AI Platform Strategy: Shape the overall vision and strategy for Developer Relations in AI, contributing directly to long-term platform strategy and roadmap planning.
  • Champion Developer Experience (DevEx): Identify friction in the developer journey and proactively unblock it. This includes contributing directly to our SDKs, code samples, and technical documentation when necessary.
  • Represent Slack at the Highest Levels: Represent Slack's developer platform at the highest levels, including delivering keynotes at major conferences and in strategic customer meetings.
  • Mentor the Team: Mentor and develop senior members of the Developer Relations team, helping to build their skills and strategic impact.
  • Drive Innovation: Drive innovation in developer engagement and enablement strategies to accelerate adoption.
Requirements:
  • Deep Industry & AI Expertise: A deep and current understanding of industry trends, particularly in AI/ML, and their impact on developer ecosystems.
  • Hands-On Technical Acumen: You are a credible builder. You have strong software development skills and are comfortable contributing to SDKs (e.g., TypeScript/JavaScript, Python, Java), reviewing APIs, and writing technical documentation.
  • Organizational Influence: A demonstrated ability to drive organizational change, align executive-level stakeholders, and lead complex, cross-functional initiatives.
  • Executive-Level Communication: Executive-level communication, presentation, and interpersonal skills, with a track record of building relationships with C-level stakeholders.
  • Scaling Expertise: Expertise in building and scaling global developer programs, ecosystems, and communities.
  • Strategic & Data-Driven: A strategic mindset with a proven ability to use data to optimize developer programs and translate developer feedback into actionable product strategy.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $202,700 to $293,900.

Top Skills

Java
JavaScript
Python
Typescript
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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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