Digital Project Manager

ABOUT US
SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement.

Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world’s foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court.

ABOUT THE ROLE

We’re seeking a proactive and organised Digital Project Manager to join SINE’s UK theatre team. The Digital Project Manager plays a key role in ensuring the seamless delivery of SINE’s digital marketing campaigns across theatre productions and live events. Working with clients such as Mamma Mia! The Party,  Operation Mincemeat, The Hunger Games: On Stage to name a few.

Acting as the operational linchpin between client strategy and technical execution, this role oversees timelines, resources, and workflows to ensure projects are delivered on time, on budget, and to the highest quality standards.

Working closely with Account Directors, Paid Media, SEO, Tech, and Data & Insights teams, you’ll translate strategic goals into actionable project plans, balancing client expectations with internal capabilities. You’ll also be trained in the delivery and implementation of new digital products that are on the cutting-edge of marketing science. 

This is an exciting opportunity for someone with experience managing digital media projects in an agency environment who thrives on collaboration, organisation, and making a real impact in the theatre and entertainment industry.

• Manage end-to-end delivery of campaigns for theatre productions and live events, from scoping and briefing through execution and post-launch reflection
• Create and maintain project timelines, budgets, and task trackers across multiple workstreams
• Identify risks, dependencies, and resource needs, escalating proactively to ensure successful delivery
• Coordinate inputs from cross-functional teams (Paid Media, SEO, Data & Tech) to ensure deliverables align with client goals and internal standards
• Manage QA, testing, and feedback cycles to ensure accuracy and quality before client delivery
• Lead internal project stand-ups and ensure progress is clearly communicated to stakeholders
• Champion the implementation of SINE’s cutting-edge marketing science, ensuring innovative tools, AI-driven insights, and data-led strategies are integrated into every stage of campaign planning and execution
• Collaborate with the Data & Insights, Tech, and Paid Media teams to translate new marketing science methodologies into practical, high-performing client outcomes.

• Serve as the operational contact for a set of clients, ensuring clear communication and expectation management throughout project lifecycles
• Support Account Directors in project planning, documentation, and client presentations
• Translate client briefs into technical and creative requirements for internal teams
• Capture and communicate client feedback efficiently to maintain project momentum
• Help build strong relationships with clients through reliability, transparency, and proactive communication.

• Track project budgets, invoicing, and profitability, ensuring projects remain commercially viable
• Support the creation and management of Statements of Work (SOWs) and project documentation
• Contribute to revenue forecasting and resourcing discussions with senior team members
• Champion internal processes, documentation, and workflow improvements to increase delivery efficiency.

• Stay current with trends in digital project management, web technologies, and marketing platforms
• Participate in internal knowledge sharing and training initiatives
• Actively learn and apply SINE’s proprietary marketing science frameworks and tools, bringing innovation, experimentation, and data-led thinking to client work
• Support the rollout of new AI-powered and automation-based products to clients, ensuring smooth adoption and measurable impact
• Support the integration of new tools or systems that enhance project delivery and collaboration.

Experience & Industry Knowledge

• 2–4 years’ experience in digital project management or digital production, ideally in a marketing or creative agency
• Proven experience managing complex multi-channel campaigns, across platforms such as Meta, Google, and TikTok
• Experience with project management tools (e.g. Asana, Trello, Jira, or Monday.com)
• Experience managing budgets, timelines, and client expectations in fast-paced environments
• Experience working with theatre, live entertainment, or arts clients is a plus.

Skills & Abilities

• Excellent organisational and time-management skills, able to juggle multiple priorities and deadlines
• Strong communicator - clear, diplomatic, and professional with clients and internal teams alike
• Confident in managing timelines, budgets, and deliverables across teams
• Detail-oriented with a focus on quality and process improvement
• A proactive problem solver who thrives in a collaborative, fast-paced environment
• Proficient in Microsoft Office and Google Workspace.

• 25-day holiday allowance excluding Bank Holidays (plus extra time off over the Christmas period) and one extra day’s holiday accrued for the first three years of service
• Competitive salary - verified annually through external benchmarking analysis
• 3pm finish on a Friday - subject to business requirements
• Enhanced family-friendly and personal leave
• Health cash plan (after 3 months service) 
• Employee assistance programme
• Hybrid working and working from home equipment allowance
• Regular free tickets to live events
• Structured personal development, a customised training programme and opportunities to attend industry conferences
• An active social events calendar and opportunity to input into the social calendar
• Opportunities to help further shape the business culture and agency benefits.

LOCATION

Our stunning offices are based in the heart of Fitzrovia, minutes walk from Goodge Street, Tottenham Court Road and Warren Street stations. We currently operate a hybrid working week, including Tuesday-Thursday in the office with the option to work remotely on Mondays and Fridays.

At SINE Digital, we’re committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we’re proud to be an equal opportunity employer. Inclusion is more than a policy, it’s part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, gender identity, sexual orientation, age, nationality, disability, marital status, or any other aspect of identity. If you require any adjustments or support during the recruitment process,  let us know at [email protected] - we’re here to ensure you have what you need to show up as your best self.