Digital Operations Analyst

• Local to St. Louis area

• Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Math, or a related field — or equivalent hands-on experience.
• 0–2 years of experience in a business operations, data analysis, or reporting role.
• Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and basic data modeling.
• Exposure to data visualization tools such as Power BI or Tableau.
• Strong attention to detail and a commitment to accuracy in data handling.
• Ability to communicate data findings clearly to non-technical stakeholders.
• A collaborative mindset and the ability to work across teams and business functions.
• Genuine curiosity and a drive to continuously learn; self-directed with a proactive approach to problem-solving.
• Demonstrated ability to navigate ambiguity and drive toward solutions with limited direction.
• High adaptability and the ability to shift priorities quickly in a fast-moving environment.

• Experience building and maintaining dashboards in a professional or academic setting.
• Experience in financial pipeline tracking, forecasting and profit/loss statements.
• Familiarity with AI-assisted productivity tools or Microsoft Power Automate for workflow automation.
• Experience working in operations, supply chain, or technology services environments.
• Exposure to project management methodologies or tools (e.g., Smartsheet, Asana, Jira).

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $70,000 to $85,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.  

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: 

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program 

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement 

• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement 

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program 

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! 

If you have any questions or concerns about this posting, please email [email protected]. 

Why WWT

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering Team and why join?

Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges. 

Job Summary

We are looking for curious, self driven Digital Business Operations Analyst who thrives in fast paced environment, is comfortable working through ambiguity, and has a genuine hunger to keep learning. This role offers meaningful visibility across multiple business functions and provides direct exposure to senior leadership — an excellent launchpad for a career in data-driven operations.

In this role, you will support the team by transforming data into clear, actionable insights. You will partner with business stakeholders across the organization to build dashboards, develop reports, and surface trends that drive smarter decisions. You will not always have a perfect playbook — and that is exactly the point. We are looking for someone who takes initiative, approaches challenges analytically, and commits to continuous improvement.

In this role, you will:

• Gather, clean, and analyze business data from multiple internal systems and platforms to support operations and reporting needs.
• Design and maintain dashboards and recurring reports using tools such as Power BI, Tableau, or Excel to give stakeholders a real-time view of key performance indicators.
• Collaborate with cross-functional teams to understand reporting requirements and translate business questions into data-driven solutions.
• Monitor data quality and flag anomalies or inconsistencies, escalating issues and recommending corrective actions.
• Document reporting processes, data definitions, and methodology to support knowledge sharing and consistency.
• Support ad hoc data analysis requests from operations leaders and present findings in a clear, non-technical format.
• Participate in process improvement initiatives by identifying trends, inefficiencies, or opportunities revealed through data.
• Navigate ambiguous requests, ask the right clarifying questions, and take initiative to find answers independently.
• Stay current on tools and best practices — proactively seeking out new skills and approaches that can benefit the team.
• Support daily business operations, including troubleshooting issues and ensuring smooth workflows.
• Assist in the creation and coordination of training programs, workshops, and other learning initiatives aimed at improving employee skills and performance.
• Assist in creating and communicating changes, initiatives, and updates to employees and other key stakeholders.
• Maintain detailed documentation of processes, procedures, and project statuses.