Blink is looking for a mid-level UX Researcher to embed on a key client account. This individual will report to the user experience research manager and employ a wide variety of research methods including lab studies, heuristic evaluations, surveys, usability testing, card sorting, and focus groups.

The candidate should be comfortable working in a fast-paced environment with changing priorities and show a demonstrated ability to work collaboratively with peers and stakeholders in research execution.

Location: Remote opportunity (PST hours)

Duration: 6+ months

What you'll do:

• Collect and analyze user behavior through online moderated and unmoderated research, surveys, benchmark studies, web analytics and customer feedback (Qualtrics data)
• Drive execution of the following areas: study design, screener & discussion guide design, recruiting, data processing and analysis, as well as leading presentations
• Take basic UX materials and implement great qualitative methods with unmoderated testing
• Advocate research findings to diverse audiences through written reports and in-person presentations
• Utilizes design thinking methodologies to drive creative, intuitive end-to-end experiences

What we seek:

• Bachelors Degree required - Research, psychology or related
• 3-5 years of research experience, strong qualitative skills and quantitative skills
• Excellent communication, presentation, and writing skills
• Able to identify problems quickly and come up with solutions
• Comfortable working in a fast-paced environment with changing priorities
• Strong collaborator who enjoys working with a team
• Familiarity with online UX testing tools (UserZoom, User Testing, dscout, etc.)
• Comfortable with statistical analysis, data interpretation, and storytelling
• Experience working with online survey tools (e.g., Qualtrics)

About Blink:

Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love, and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA. 

Blink is an Equal Employment Opportunity (EEO) employer and do not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.