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UX Research Associate, Community (Contract) at Reddit (Remote)

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Our mission is to bring community and belonging to everyone in the world. Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. With more than 50 million people visiting 100,000+ communities daily, it is home to the most open and authentic conversations on the internet. From pets to parenting, skincare to stocks, there’s a community for everybody on Reddit. For more information, visit redditinc.com

As a UX Research Associate on Community, you will drive the understanding of communities and moderation on Reddit. You'll partner with our community, product and design teams to understand users and how we can improve their experiences. As a researcher on our community program, you will be responsible for leading mixed methods research studies. You're someone who loves to help teams find specific opportunities and meaningfulness, as well as convey the information they need to effectively direct products, policies and programs to better serve users.

In this role, you will lead and manage research sprints to identify customer needs and develop insights. You are a strong and empathetic partner within the research craft community, an excellent communicator, comfortable in a fast-moving organization, excited to collaborate, and passionate about understanding people and their use of products.

You bring expertise in mixed methods research on a sprint cycle delivery schedule. 

What You’ll Do:

  • Interviews: Remote semi-structured individual
  • Some light survey work to support participant recruiting
  • Finalizing study plans and securing research participants
  • Executing study plans and collecting data
  • Synthesizing findings and communicating results
  • Perform cognitive testing and design survey instruments

Who You Might Be:

  • MA/MS/PhD in Human Factors, Psychology, HCI/Computer Science, or other field emphasizing human behavior
  • 3+ years of work experience in user research / related fields.
  • Understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
  • Detail-oriented and ability to work fairly independently on a variety of tasks.
  • Strong interpersonal, organizational, written, and oral communication skills.
  • Ability to work quickly to turn around high-quality research insights.
  • Can prioritize time between multiple projects, and be flexible, adapting to changing schedules and different projects.
  • Knowledge of user experience methodologies.
  • Comfortable working in cross-functional teams involving data scientists, product managers and community professionals
  • A deep desire to apply research towards expanding what’s possible and improving the world.

Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

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Technology we use

  • Engineering
    • GolangLanguages
    • SparkFrameworks
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What are Reddit Perks + Benefits

Reddit Benefits Overview

Reddit is all about diving into your passions and interests. Our benefits are flexible, putting your wellness needs first, so we can build a vibrant culture where we work and thrive together.

Culture
Volunteer in local community
Reddit encourages its employees to take advantage of its Volunteer time-off policy which gives employees eight hours per month to make an impact in their communities via volunteer work.
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Reddit offers a 10% discount on pet insurance.
Wellness Programs
Reddit offers personal, professional, and workspace wellness programs.
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Reddit will fund up to $5,000 per year towards your day care FSA.
Generous Parental Leave
Non-birthing parents receive up to 16 weeks of paid parental leave. Birthing parents receive 22+ weeks of paid parental leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Reddit offers up to 17 weeks of paid family medical leave.
Adoption Assistance
Reddit will reimburse up to $25,000 for adoption and surrogacy expenses, and provide up to 16 weeks of paid bonding leave.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to an unlimited vacation policy, Reddit offers one paid wellness day off per month.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Reddit will fund up to $150 per month towards your parking and public transportation costs to commute into the office.
Company Outings
Free Daily Meals
Enjoy free lunch in all of our offices!
Stocked Kitchen
All of our offices are stocked with delicious snacks and beverages!
Happy Hours
Relocation Assistance
Fitness Subsidies
Utilize your personal wellness stipend to fund your fitness and take advantage of nationwide discounts for Classpass.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend

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