Company Summary

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Target Openings

1

Job Description Summary

Works in collaboration with UX colleagues. As an entry level role, the UX analyst partners with and learns from a collaborative, cross-functional team to help research, design and usability test digital experiences. This is an entry level role.
This positiion may be based 100% remotely or in one of our offices.Primary Job Duties & Responsibilities

• Help advocate for user-centered design approaches and helps ensure adherence to UX guidelines at the project level.
• Work as an integrated team with Product, Technology and Business partners to define and solve problems.
• Practice collaboration, experimentation, agility and vigorous inquiry, while maintaining high standards and attention to detail.
• Help implement and provides feedback in UX best practices and objectives.
• Serve as observer for UX research and testing efforts. Learns to conduct competitive research, analyze information, and translate research findings into design solutions.
• Assist in creating artifacts that include personas, journey maps, user workflows, information architecture, wireframes, and interactive prototypes, within project timelines and budgets.
• Use your innate curiosity to challenge assumptions and uncover new insights
• Always be learning, be flexible and deliver amazing quality.

Minimum Qualifications

• High School Diploma or equivalent required.

Education, Work Experience, & Knowledge

• Bachelor's degree in a related field or User Experience Design courses/training preferred.
• Prior User Experience work or internship experience preferred.

Job Specific Technical Skills & Competencies

• Strong communication, organization, time management and interpersonal skills.
• Familiarity or basic understanding of web-based technologies.
• Basic understanding of wireframing / prototyping software principals preferred.
• Experience with Sketch, Figma and Mural.

Environmental / Work Schedules / Other

• Travel Requirements: Travel Occasionally

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.