Company: Oak Street Health 

Title: UX Designer

Location: Chicago, IL (Remote to start)

Company Description

The mission of Oak Street Health is to rebuild healthcare as it should be. 

We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare.

The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health. 

We are a national organization serving over 100,000 patients and we are growing rapidly. We are a diverse team of care providers, service team members, technologists, community outreach experts, business professionals, and more -- all dedicated to our Oaky Values and motivated by our mission. We’re looking forward to getting to know you!

For more information, visit www.oakstreethealth.com.

Role Description:

As a UX Designer, you will oversee the user experience for a suite of Canopy products. Employing the latest techniques of UX research, you will be responsible for ensuring that the visual and interaction design of your owned products provides an unmatched experience to our end users.  The ideal candidate combines deep domain and industry expertise with experience delivering consumer-grade products to clinical users. 

Core Responsibilities:

• Shepherd the Design Process: From initial user interviews through wireframe, prototyping, and high fidelity designs, you will guide the design process to ensure the needs of our users are met with every new product we produce.

• Own Interaction Design: Combine UX thinking with design execution to produce usable and intuitive interfaces for our Canopy users with clear interactions that make adoption a breeze

• Guide Design Research: Plan and run user tests, conduct user interviews, and lead design thinking exercises to inform design decisions

• Drive Design Consistency: Partner with the rest of the design and engineering team to refine our design system, ensuring visual cohesion and engineering efficiency across all Canopy products

• Communicate Designs: Partner with engineering and product stakeholders to iterate on designs and ensure all team members have a common understanding of the design prior to implementation

• Deliver Continuous Improvement: You will identify and action opportunities for design improvement identified through quantitative measurement and feedback from end users.

What are we looking for?

• 3+ years of experience working in UX role at a rapidly growing company

• 1+ years healthcare experience

• Highly proficient with common design tools (Axure, Sketch, Invision, Adobe Illustrator/Photoshop)

• Expertise in developing high fidelity mockups from a visual design framework with high attention to detail

• Experience with common UX research frameworks (Interviewing, Competitive Analysis, Ethnographic Research, Rapid Usability Testing)

• Comfortable with facilitating workshops, leading product discussions and making recommendations on a path forward based on user research

• Preferred experience:

• Experience designing and delivering a complex enterprise web application

• Experience designing and delivering a published Android or iOS app

• US work authorization

• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture

• Fast-paced and innovative environment

• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits