UX Designer (remote) at Ad Hoc (Jacksonville, FL)
This is a fully remote position.Work on things that matter
Ad Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to design and engineer government systems that connect Veterans with services, bring affordable health care to millions of people, and support important programs like Head Start. And as we work to make critical government services intuitive, accessible, and human-centered, we’re also changing how the government thinks about and uses technology. If you thrive on change, want to help close the gap between consumer expectations and government services, and can see the possibilities in ambiguity, then we want you here with us.What matters most
Ad Hoc operates according to our commitment to inclusivity, acceptance, accountability, and humility. We aren’t heroes. We believe in missions larger than our individual selves and leave our egos at the door, learn from our mistakes, and iterate in order to better serve the people in our country. We prioritize building teams that represent the diversity of the people our government serves. We love the challenge of government-size projects. We want to bring skills to federal agencies, help them better meet the needs of their users, and close the gap between consumer expectations and government.Built for a remote life
Ad Hoc is remote-first and remote-always. We’ve designed our culture, communications, and tools to support a nationwide distributed team since the beginning. Being remote by design allows Ad Hoc to be thoughtful and intentional about creating diverse teams and supporting them with a work environment that fits their lives. With a generous PTO policy and Slack channels for every interest (from bird watching to space nerds to parenting) our culture embraces the things happening in your life. Maybe you need to adjust your schedule to care for your family or take a bike ride. At Ad Hoc, that’s embraced.
The CMS business unit covers our work with the Centers for Medicare & Medicaid Services, including HealthCare.gov, Medicare.gov, and the Blue Button API. Our team supports CMS in building and improving online public experiences and APIs that are reliable, accessible, and user-centered. We are deeply embedded within CMS, partnering agency-wide to include with the Office of Communications, Office of Enterprise Data and Analytics, Center for Medicaid and CHIP Services, and Center for Medicare and Medicaid Innovation. Our work includes helping millions of people enroll in healthcare and access Medicare and Medicaid benefits, as well as helping CMS improve the quality of Medicare and Medicaid services for beneficiaries and clinicians.
What you’ll do as a UX Designer
As an Ad Hoc UX Designer, you’ll be part of a cross-functional team, working closely with stakeholders, product managers, and software engineers. With projects spanning from user interface design to service design, our designers tend to be generalists, with some developing skills in accessibility or user research. No matter where your particular interests lie, we may have something for you. Some of your responsibilities will include:
- Delivering design work, including discovery artifacts, sketches and rough prototypes, wireframes, UX flows, and high fidelity prototypes
- Managing deadlines through teamwork
- Using your design skills to make strong typography, layout, and hierarchy choices
- Providing design critique, heuristic evaluations, and competitive analysis
- Receiving mentorship from other designers
- Contributing to design libraries and providing visual design and brand artifacts
Some basic requirements
- As a government contractor, you may be required to obtain a public trust security clearance
- Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute
- Some federal contracts require U.S. citizenship to be eligible for employment
Tips for applying
- If your application seems like a good match, we’ll invite you to complete a quick writing assignment, which we evaluate blindly. This helps us have a greater understanding of how you approach design problems, while also reducing bias from our hiring process. We will not ask you to do any form of whiteboarding or spec work.
- Include a portfolio of 3-5 UX-focused work samples with your application. We want to understand how you think and solve problems. Clearly explain your process and the reasoning behind the decisions made, include visual artifacts, and identify both your role and the impact you had. Your portfolio can be anything from a website to a slide deck. How you build it is up to you.
- Years of Experience: 2 years of relevant experience
- Degree Requirement: Bachelor of arts or science
Ad Hoc is a great place to be. Our benefits package includes:
- Company-subsidized health, dental, life and vision insurance
- Use what you need vacation policy
- 401K with employer match
- Paid parental leave after one year
- Continuing education/annual conference attendance stipend
Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related
In support of the Colorado Equal Pay Transparency Act, and others like it across the country, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $73,621 - $115,934 and information on benefits offered is here. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.