UX Designer - eCommerce (Dallas, TX)

| Dallas-Fort Worth, TX
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This is an environment unlike anything in the high-tech world and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. In 2018, Costco contributed over $39 million to organizations such as United Way and Children's Miracle Network Hospitals.

Costco IT is responsible for the technical future of Costco Wholesale, the second largest retailer in the world with wholesale operations in twelve countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco consistently ranks in the top five of Forbes "America's Best Employers".

Costco is looking for an experienced User Experience (UX) Designer to join the IT eCommerce UX team. The UX Designer draws from a broad range of UX generalist skills, including user research, information architecture, interaction design, and prototyping to create compelling user experiences in a fast-paced environment. The ideal candidate will be a collaborative and creative problem-solver who communicates effectively while working with a diverse group of stakeholders and executive level leadership.

If you want to be a part of one of the BEST "to work for" companies in the world, simply apply and let your career be reimagined.

  • Collaborates with solution architects, product owners, business users, and other IT/business stakeholders to design exceptional user experiences for multiple products concurrently.
  • Solves complex design problems using the user-centered design (UCD) process to account for user goals, accessibility, business requirements, and development needs.
  • Uses a variety of iterative design methods to drive thoughtful design decisions including sketches, process flows, wireframes, and interactive simulations/prototypes.
  • Analyzes and evaluates current user interfaces and proposes usability improvements (i.e. expert reviews).
  • Conducts competitive analysis research to better understand prevalent interaction designs/solutions.
  • Creates interactive simulations/prototypes to help project teams, stakeholders, and users explore and understand proposed business solutions.
  • Maintains and enforces UX style guides, UI standards, and interaction design pattern libraries.
  • Mentors and aids junior designers in the design process by providing guidance to ensure growth in UX disciplines.

  • Bachelor's degree or certification in User Experience Design or equivalent experience.
  • Minimum 3 years' demonstrated professional experience as a UX Designer.
  • An online portfolio demonstrating the ability to create great user-centered design solutions.
  • Expert knowledge of design tools including Figma, Sketch, or similar tools.
  • Hands on understanding of mobile UI patterns/interactions and experience designing for native mobile applications (Android and iOS).
  • Hands on proficiency with selecting appropriate UI patterns and applying UCD methodologies to effectively solve design problems.
  • Strong understanding of responsive web design principles and design system frameworks.
  • Experience with front end development technologies (HTML/CSS).
  • Strong understanding of accessible design principles and familiarity with WCAG 2.1 guidelines.
  • Demonstrated ability to plan and conduct user research activities such as developing personas, user stories, conducting competitive analysis expert reviews, user interviews/contextual inquiry, field research, and surveys.
  • Experience with planning and executing usability studies and reporting results back to project teams and business stakeholders.
  • Creative and pragmatic problem solver with a strong attention to detail.
  • Strong presentation and facilitation skills to clearly communicate design decisions and influence business stakeholders.
  • Iteratively refine designs based on feedback and collaboration with leadership and peers.
  • Strong time management skills and the ability to be self-directed when needed.
  • Strategic thinker able to act tactically and solve problems quickly.
  • Ability to manage multiple projects at one time.
  • Aware of current and emerging industry trends and best practices.

  • Experience designing cross-channel experiences for web and mobile.
  • Experience designing user interfaces in an enterprise environment.
  • Comfortable designing for both B2B and B2C projects.
  • Strong experience with form design.
  • Experience working with Scaled Agile Framework (SAFe).

Required Documents
  • Cover Letter
  • Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.
More Information on Costco Wholesale
Costco Wholesale operates in the Food industry. The company is located in Seattle, WA and Tucson, AZ. Costco Wholesale was founded in 1983. It has 54818 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 78 open jobs at Costco Wholesale, click here.
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