UX Design Manager

+1 more | Remote
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

About Papaya:

Papaya is a modern fintech platform that simplifies bill payments for American families. Using computer vision and automation, our app makes paying your bills as simple as taking a picture. 

We started in 2016 with the mission to alleviate the frustration of paying bills. We are building technology to help address American families’ number one source of stress, finances, while also helping billers of all sizes and from all industries get paid faster and more often.

At Papaya, we love to celebrate our incredible group of hardworking employees - and it shows. We’re proud to say that we were voted one of Built In LA’s Best Small Companies to Work for in 2020, 2021, and 2022! We are proud to have 4.8 stars and over 90k reviews on the App Store, and are backed by investors that include Sequoia Capital, Bessemer Venture Partners, and First Round Capital. 

About the Role:

As UX Design Manager at Papaya you will craft experiences that empower people to take control of their bill paying process. You'll ensure our customer is represented in every aspect of the services we deliver, and will be a leader in user-centered design practices. Bill payment is a significant cause of financial stress, and you will help alleviate that by giving users control, with an efficient and delightful experience. You'll be a team of one to start and will quickly hire and mentor more designers. 

Flexibility, communication, and a willingness to learn are of the highest importance. Papaya believes that diversity helps build an inclusive culture where all team members can grow, contribute, and feel valued. If you agree, we’d love to hear from you!

What you will do: 

  • Hire UX and visual designers, and researchers and evangelize best-practices by presenting user needs and research
  • Lead design projects in cross-functional agile teams
  • Create user flows, anticipating edge cases and errors
  • Deliver designs that simplify complexity, with a strong eye for detail
  • Actively contribute to our standards and style guide
  • Iterate on designs and testing (e.g. a/b and fake door), incorporating data into your design process and evolving our understanding of customer needs and behavior
  • Work in Figma, and other software as needed for prototyping and presentations

What you can bring: 

  • Experience. 7+ years of native mobile Product Design experience and 3+ years experience hiring and mentoring designers
  • Excellent Communication. Ability to present and explain user flows and designs to stakeholders, engineers, and product
  • Adaptability. The ability to learn quickly, test new things, and thrive in ambiguity; incorporating feedback and data into your work along the way
  • Passion. For our mission of alleviating the stress of bill pay
  • Startup Experience. Experience in a fast-moving FinTech startup is a plus

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • MongoDBDatabases
    • ConfluenceManagement
    • TrelloManagement

An Insider's view of Papaya Pay

What are some social events your company does?

We have a PapayaTalks series where coworkers present something unique and special to them. A non-exhaustive list of topics we've covered: bharatnatyam, birding, tequila+mezcal, taiwanese food, our school system, motorcycles, competitive online racing.

We also tried to start a band but it never got off ground. I'm sure every startup can relate.

Coleman

Operations Specialist

How does the company support your career growth?

We have incredible access here at Papaya. I've been able to participate in mentorship programs through First Round Capital, get advice from people leaders at Sequoia, and network with bright minds in fintech. Being at a 40-person startup, I'm able to try new things and grow on the job with support from internal and external leadership.

Danielle

People Operations Manager

How do you empower your team to be more creative?

I believe that creative ideas can come from anyone. I've found that giving teams a high degree of autonomy after clearly spelling out goals and constraints leads to the best creative outcomes. Autonomy encourages them to be creative and a clear charter helps avoid analysis paralysis.

Navjot

VP, Engineering

What projects are you most excited about?

I'm most excited about a collaboration with Product to figure out what cool new benefits we can offer new and existing users using a combination of quantitative and qualitative inputs. I'm also excited about the tools I'm building for our various teams to be able to streamline their day, helping them make better & faster decisions using data.

Tamar

Senior Manager, Data & Analytics

What are Papaya Pay Perks + Benefits

Papaya Pay Benefits Overview

We believe that diverse team helps build an inclusive culture where all team members can grow, contribute, and feel valued. If you agree, we’d love to hear from you!

Everyone receives a competitive salary, equity, and benefits package.

Culture
Friends outside of work
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Most of our teams are full-time remote for the foreseeable future.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Some Meals Provided
Happy Hours
Parking
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Mentorship program

More Jobs at Papaya Pay

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Papaya Pay's full profileSee more Papaya Pay jobs