The Opportunity

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Do you want to design applications that impact MassMutual's customers? Do you want to design experiences that reach thousands of MassMutual customers and financial professionals? Do you want to design new applications and find innovative ways to enhance existing ones?

The Team

At MassMutual, we're passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive experiences for our customers.

The Digital Experience team, part of MassMutual's Enterprise Technology & Experience organization, designs, builds, and supports the company's digital assets for customers and financial professionals. Digital Experience is composed of collaborative, diverse, cross-functional teams who like to have fun. We challenge each other and are energized to create innovative solutions that exceed the changing needs of our users. We are committed to including diverse perspectives and fostering an inclusive culture – it is foundational to how we work. 

To help us achieve our mission, we are hiring user interface designers to help us take our customer and financial professional experiences to the next level. 

The Role and Your Impact

As a user interface designer at MassMutual, you will have the opportunity to:

• Use design to help our customers secure their futures and protect the ones they love

• Change how MassMutual financial professionals connect with and serve their customers

• Reform how customers interact with financial solutions like like insurance and investments

• Deliver and iterate on new, innovative, omnichannel experiences

• Partner with Agile squads using the latest frameworks

• Partner with our team of user experience designers and researchers

• Collaborate on MassMutual's Blueprint design system

• Advocate for the use of fresh design tools and ethical design practices

• Ensure code matches your designs through visual quality assurance practices
   

The qualifications

An ideal candidate for this role will be:

• A passionate user interface (UI) or visual designer with an in-depth understanding of interaction design principles and strategies to bring omnichannel digital experiences to life.

• Proficient with the latest tools and curious about new developments, this designer will work independently on a variety of projects extending established design direction and brand.

• A great collaborator who is well-versed in Agile methodologies and the role of design.

• Well-versed in a variety of design problems and common interface patterns.

• Great at giving and receiving feedback, collaborating with and coaching other designers.

• Dedicated to creating consistent and highly-usable user experiences with fidelity.

• Interested in making sense of data and creating robust data visualizations.

• Attentive to detail with a strong sense of visual style and hierarchy.

An ideal candidate for this role will have: 

• 1+ years of related experience

• Bachelor's degree in Design/Fine Arts, Psychology, Communication, English, Computer Science or related field

• A continuously collaborative and inclusive mindset

• Experience with design systems

• Experience with mobile first or responsive design

• A proven approach to design deliverables like prototypes and developer documentation

The Development Opportunities

• Professional Development Days – As an organization that prioritizes learning and growth, we are committed to providing resources and time for professional development. In addition to MassMutual's tuition reimbursement program and support for attending conferences, Digital Experience team members receive a week and a half each year to focus on their own learning and development. 

• Career Progression – We understand that you want opportunities for career progression and recognition for your growth and development. Our roles have a career progression framework that outlines the criteria and qualifications for promotion. 

• Learning Communities – Belong to a community where you engage in peer-to-peer learning. We have guilds, where you focus on best practices, the latest technology or leadership skills. We also have diversity, equity, and inclusion learning groups to further our inclusive culture that values our differences.

• Access to Mentors – As part of DX, you will be paired with a mentor who cares about your development and helps you learn the skills to advance your career. In addition, you will be surrounded by smart, supportive teammates who value constant learning. 

The Culture

“Live Mutual” is reflected across every aspect of MassMutual's organization, including its culture. Employees support and care for each other, just as they do the company's policyholders. They look out for one another's well-being, and are dedicated to candid communication, a forward-thinking mindset, and a non-negotiable commitment to diversity, equity, and inclusion. Here's what you can expect as a part of our team: 

• Work/Life Balance – We celebrate having a life outside of work. What happens in life shapes you as a human. We want to know the real you. 

• Focused one-on-one collaboration time with experience design peers and your manager.

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups.

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry-leading pay and benefits.

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.