User Experience Designer III at Frost Bank (San Antonio, TX)

| San Antonio, TX
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Job Description

As a User Experience Designer III at Frost, you will:
  • Define and research customer needs and work collaboratively across other lines of business to optimize the user experience within Frost applications and report research findings
  • Utilize industry insights, customer interviews, focus groups, and competitive benchmark findings to effectively implement design improvements throughout consumer software
  • Leverage a full spectrum of user centered design techniques, to create user-friendly design concepts for organizational platforms
  • Train and mentor User Experience Designers to ensure the department consistently delivers dynamic and delightful experiences to Frost customers
  • Always take action using integrity, caring, and excellence to achieve all-win outcomes


To be successful, you will need:
  • Bachelor's degree, preferably in Interaction Design, Human Computer Interaction, Information Science, or a related field; or equivalent work experience
  • 4+ years of Interaction Design work experience for mobile or web experiences
  • Experience with Figma, Sketch, Invision, or other prototyping software
  • Proficient in Microsoft communication
  • Excellent written and verbal communication skills, including research report writing
  • An online/PDF portfolio


An exceptional candidate might have:
  • Master's degree in a related field
  • Experience leading Human-Centered Design Workshops or other design facilitation
  • Financial services experience
  • Experience with Jira, Trello, or other work management applications
  • Familiarity with agile work processes, especially Design sprints
More Information on Frost Bank
Frost Bank operates in the Fintech industry. The company is located in San Antonio, TX. Frost Bank was founded in 2022. It has 3107 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 25 open jobs at Frost Bank, click here.
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